TV

Cost keeps going up, hype keeps getting bigger. When will you fix your system. All I get from your support is your not responsible? Then who is?

Recorded programs stop, pause, lose audio, fast forward is very slow, and several programs we had recorded were unavailable last night. Why is the quality or recorded programming so poor???

The search function on both my Contour 1 boxes will on return programs in the On Demand directory - it no longer returns channels and future date entires so I can easily set my DVR recordings ? The search function used to return both when I searched by program name. Has the guide SW been changed to

Just installed new tv an the cable box is flashing purple and keeps resetting every 15 mins

Would be nice if just once, we could watch an hour of TV without the screen going blank at least once. Happens almost every evening. Have reported multiple times but nothing helps. Yet, Cox is quick to bill for crappy service. Need to find another service. Not worth $300+ a month for a service that

I am having an issue with the time of updates. I was told that updates are scheduled to happen around 2 am. But over the past two weeks the updates are happening as early as 7 pm. I contacted tech support and was told that there was nothing they could do. As an apology for the hassle they gave me a

No cable tv since last night

Today, Saturday 12/14/2024 start my 4th day without any cable TV. I have never experience such a prolonged issue in my 50+ years with COX, even when it was Dimension TV. Very frustrating!

I just moved into a new neighborhood on Nov 13th. It took 4 phone calls and a store employee to prove my house (and neighborhood) existed. When they did come out to hook up fiber optic internet they left the cable laying on the ground across my back yard saying they would send someone out in a few d

Cox did an upgrade on December 11. When I turn tv on I only got sound. Had to manually reset dvr box to get a picture. Same thing happened today. Anyone else having this issue? I guess I need to call cox as I am not going to reset the dvr every time I turn the tv on.