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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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Household updates happening outside of scheduled time

Why are household updates happening outside of the time I have indicated in the settings. This has been going on for weeks. Tech support couldn't fix the issue, tech who came to my house couldn't fix the problem. I called tech support again and was told I should upgrade my Cox router to a series 7 f

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Paramount plus

How do I cancel my Paramount+ subscription?

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Lost Parental Control Pin

How do you reset the parental control pin. I forgot the one on a tv and cannot watch tv. I did the support chat and that was no help. Is there a work around or who can I contact?

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On Demand episodes of 1923 on Paramount

On Demand Episodes 7-8 of the TV show 1923 on Paramount network say they “expire” on 1/8 (today) while all the earlier episodes say they expire in February and April. Why do the last two episodes expire before the first episodes?

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Live delay

So just watched New Year’s Eve countdown. Problem is that Cox is 30 seconds behind the actual time.

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Can't pair remote to both TV and audio device

I recently had to exchange my Contour box for another one. With the old box, I had my remote paired to both the TV (for power on/off) and my audio device. I have the same remote, but with the new Contour box I can't get it to pair with both again. I can only get one or the other, but not both. It's

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KDTV ch 13, and LATV ch 15, UNWATCHABLE!

These 2 Spanish broadcasting stations are assigned to computer assign commercial breaks 😳 its VERY frustrating when trying to watch ANY show or worse yet breaking NEWS ( MILENIO) ch 13. I've called COX to no avail! They have ZERO CLUE as to what I'm saying. Channel 14 ESTRELLA TV was also included,

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NBC

Anyone else showing guide for NBC as all To Be Announced?

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New cable box won't pause live TV for an hour

When the guy came to repair my cable, he asked if I would switch to another box - they're smaller and work exactly the same. He NEVER told me I wouldn't be able to pause my live TV for an hour anymore, or I never would have agreed to it. I used that all the time. Can I ask to go back to the other bo

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How to Get a Pass Through of the Video Signal via the Cable Box

I have a Cisco/Technicolor Cox Cable box that I want the video to pass through to my TV (ie no processing of the video by the cable box). Through the menu, the choices are eg 480p, 720P, etc. Does any Cox cable box allow pass through of the video signal?

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