TV

This has been going on ever since we switched form Contour 1 to Contour 2. The hardware is the same, Cisco 9865HDC (both Contour 1 and Contour 2). In our case, the problems occur whenever we schedule | record major tennis events, and more recently Paris 2024 Olympics. According to tier 2 support, th

I have been able to connect to Apple TV Plus until this week. I cannot connect now for no reason. Netflix,Prime, Hulu all connect just fine but Apple gives me an error message to check my internet connection. I have unplugged cords, cleared my local data, and refreshed my system but it does not reso

When watching a CBS episode that I have on DVD, I am asked if I want to watch the next episode (I assume it is already on the DVD but if not I get charged $2.99 for an episode which should be free. How can I stop this. I don't want just anyone who happens to be watching my television to be able to c

My tv sound and picture are not matching up? I’ve tried resetting cable box, turning off tv, unplugging everything and nothing works? Any suggestions or magic handshakes?

I had problems with Apple TV app and Cox in the past. Then it was working for the past year. Tonight I tried to use it to watch a movie and it is not working. TV message tells me problem with internet. Yet I am able to access Apple TV on my Microsoft surface pro no problems. I had a new up to date c

So I fell behind due to medical issues and now have to pay extra for making a physical payment in a store so that I get a physical receipt and now I'm being charged $50 for 2 payments which were made in store. This has me VERY heated and having a very negative outlook about Cox Communications. Earli

I moved from an apartment to a new construction townhome. i transfered my services, however new equipment was needed. a cox technician came with the new equipment on move in day and hooked everything up. A week later, i had took the old equipment back to the cox store like i was instructed to do. Ev

It looks like this is an ongoing issue as I found the same topic in a year old discussion - not resolved. I tried to access Max using the Contour box.... no go. I restarted the box.... no go Since this is an ongoing issue and I pay WAY TOO MUCH for cable, I'm wondering if it will be fixed anytime so

I was told by Cox that I needed to upgrade my cable boxes which were working fine. We were given the Contour boxes and they have been nothing but trouble. At least 2 or 3 times a day we have to reboot the boxes. When we try to watch Netflix after about 20 minutes the television shuts down. It’s very

Having to reboot my modem more than usual, I noticed that I was eligible for an upgrade. It says that this will be at No Additional Cost. But if you go deeper into pricing, it is only $0 for the first month. After that, $15 a month. That should be made clear up front. Am I having modem issues becaus