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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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Please make an option to turn off screensaver

It serves no function, and even if it did, there is no reason to not let people turn it off if they want to. The TV channel is the screensaver, and there are all kinds of reasons that people might want their TV to stay on even if they are not there to hit a button on the remote. I have requested thi

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TV signal cuts out every day

TV signal cuts out every day. Usually anywhere from 10 -15 times but today it's cut in and out over 100 times. You guys need to get this fixed.

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fast forwarding a recorded show no working

When watching a recorded show if I try to fast forward it goes forward a little then freezes for a while then jumps ahead.

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Automatic recording time extension

How to stop "recording time will automatically extend if this program runs long" for sporting events. This feature will not allow consecutive events to be recorded. ie: Live golf on the Golf Channel 11:00-1:00. Live golf on CBS 1:00-4:00. Live golf on the Golf Channel 1:00-4:00 cannot be recorded be

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Tuning Adapters - Still Needed??

Hello fellow Cox Customers, well I am a very long time TIVO customer and still continue to be a TIVO customer because we simply like the TIVO user interface. As most of you are probably aware, we were told recently we needed to update our existing Motorola Tuning adapters to the new VECIMA adapters.

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Unscheduled household ousehold updates still happening

This is getting really crazy. I've been working with Cox tech people for weeks now to figure out why household updates are occurring outside of the scheduled time. And without notice.First we replaced my series 6 gateway router with an updated version. Still happening. Then last week my local Cox te

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Cox DVR infrastructure

Why does Cox push their cloud based DVR when they obviously don't have the appropriate infrastructure to handle it? Crappy quality. They claimed doing a migration to another cloud provider would fix it. No improvement. Now tonight, all of our DVR recordings suddenly disapeared. When I called, I'm to

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Watching my Cox cable away from home

I was told I could sign in on any smart tv such as hotels or Airbnb’s with my cox credentials and watch my tv content when away from home. However, what I have found, even with smart TV’s is that the Cox app is not always available. In fact most regular smart TV’s do not offer the cox app to use. I

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Monopoly in Imperial Beach?

Paying $300 for 1 gig internet and basic television. Complete rip off. Please Wyred make your way to Imperial Beach fast and in a hurry, we need you.

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Dreaded XRE-06014

I am trying to watch a specific program I recorded on my dvr. However, I keep getting the error code indicated in the title. It is only happening for this single program. I have done all the ritual actions. E.g. reset modem/gateway, power cycled the dvr box . To no avail. I have read on this forum t

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