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Tuning Adapters - Still Needed??
Hello fellow Cox Customers, well I am a very long time TIVO customer and still continue to be a TIVO customer because we simply like the TIVO user interface. As most of you are probably aware, we were told recently we needed to update our existing Motorola Tuning adapters to the new VECIMA adapters. My question which has been very hard to get out of cox tech support is which channels that I have listed in my Cox Contour TV Preferred package actually required this external device tuning adapter. All I get back is if its an HD channel or Switched Digital it requires it. But yet pretty much all the channels in my allowed list are HD channels and I can get to them without using the tuning adapters. So figured I would as the smart people here does anyone have a more clear answer if these devices are actually needed if we are using TIVO and cable cards? Thanks and looking forward to the replies!! Brice
WiderMouthOpen
Esteemed Contributor III
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3.5K Messages
7 months ago
I think if you go here and make sure your zip code is correct on the top right of page, then click on "Printable version" link. This will show a asterisk(*) next to the channels that are switch digital video(SDV). If you want to know for sure, remove the TA and see what channels you lose.
PS. The writing is on the wall for cable cards(CC). I think Cox will pull support for them very soon. Comcast and several other ISPs already have.
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DickMurdoch
New Contributor
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1 Message
6 months ago
We are very long time TIVO users as well, and received a vague email in November saying it was necessary that we swap out some of our current equipment for what was pictured. The email didn't state that it was a tuning adapter, but the image showed only one side of a piece of equipment, and the only thing that helped to identify it was the word Vecima. Most Cox employees seem to know far too little and only try to sell more. I visited two of the local Cox stores and neither of them claimed to know anything about the email. To make it even worse, one of them advised me to turn in my Cisco tuning adapter because it will no longer work and they would otherwise continue to charge us for it. We now have no tuning adapter and our Tivo Bolt is useless without an adapter. Cox is easily one of the worst big companies in America.
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