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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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billing for netflix

can someone put in a request that cox bills netflix on our bill if we want too something i like to be able to do also youtube and pandora apps as well the reason i like to see netflix billed is if you you your debit card and no money you can not use netflix but when its on the bill its paid when you

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USA won't tune in

I cannot tune in to USA Network- the main alternative to NBC with Olympic coverage. It's not a cable box issue. And it ONLY is USA- all other channels work. Is this an issue for anyone else?

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Watching recorded series starting with the earliest recorded

How do you watch the earliest recorded program in a series? For example I have about 100 episodes & I want to watch the first one recorded.

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Bridge mode for Pano with wireless receivers?

I spoke at length today with tech support. We just replaced our old Contour box and Pano7 modem/router with a wireless receiver (connects to the TV via HDMI cable) and Pano8 modem/router. I would like to put the Cox modem into bridge mode, since I have a nice Amplifi mesh local router and wifi netwo

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Recordings Failing because Description changes last minute

Last night around 1 AM or so, I set up my DVR to record the Olympics this morning on my Contour 1 DVR 6-tuner DVR. When I turned on my TV after 10 AM this morning, I saw that while the DVR was chugging away and recording shows on NBC, USA, and E!, it had missed a recording I'd had scheduled on E! fr

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Low volume on upper channels

On all of my channels above 300, the volume is very low. What’s up with that?

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Poor quality on Demand

I have noticed that when I watch a show ‘on demand’, (like BBQ Brawl on Food Network or Farmhouse Fixer on HGTV), the picture quality is zoning in and of focus. The video stops at times or doesn’t have sound. To the point where the show is unwatchable. I can’t make heads and tails of it, because my

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Still having delays and picture quality issues

I read an email string in this forum (it’s listed as being 12 months ago ) about Cox customers having problems with delays when trying to push for channel changes, pause and restart commands, and calling up and scrolling through the guide screen. I have been having this issue for a while myself now,

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Picture and voice out of sync

Cox channel 117, Starttv has had a problem with the voices not syncing with the picture for several weeks now. It occurs with the cable box and the Contour App. I tried using the chat function and explained the issue and they immediately did a reset on my box. They then wanted to schedule a technici

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Getting tired of paying for Spanish language programming

It is just me or does anyone else mind COX slipping in another foreign language station without our input? One was quite enough already. Why should I be charged for this? I might start looking around at other cable providers.

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