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Topics related to our Cox Cable - TV services
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Welcome to the TV Support Forum
Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s
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Contour cloud DVR poor video quality
I have Cox Contour 2 HD cloud DVR whole home receiver and 2 contour 2 boxes. I have been experiencing poor quality, less than HD video that comes and goes on live and recorded video. I would appreciate any assistance with this issue.I have replaced all 3 boxes in the last 3 months before the problem
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Cisco Contour 1 boxes still needed, please keep them avail
Cisco Contour 1 boxes still needed for TVs without HDMI and for non-widescreen TVs When my Cisco Explorer Contour 1 DVR died, I took the box into a Cox store (Omaha, NE) for a replacement. At first I was told they could not replace that box, I'd have to go with the newer Contour 2 boxes. Fortunately
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Cox phone scam?
I got a phone call from cox cable with the number listed as (877) 702-3959. They asked me for my name and I said yes, but then proceeded to ask me about my service and if I wanted to upgrade. I said no and then they said have a nice day. Is this normal or a scam? I’m confused.
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Constant Signal Issues
Saturday 11/23/24 tv digitizing constant called Cox they say they can't locate my box to send a signal and had a technician come out between 1-3pm. The technician comes and changes splitters in the box outside and then says the line from the pole to my house needs to be replaced but there was a car
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Contour TV app on the iPad
I've been using the Contour app on my new 10th gen iPad for a few weeks now and have run across a few nagging problems. 1. Micro audio dropouts in channels like CNN, MSNBC, and CNBC, particularly noticeable when listening through headphones, occurring every minute or two if not more frequently, duri
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Disappointed in the Contour 2 4K set top box
I’ve been fighting for weeks to keep my older Contour 1 Hard Drive based dvr, but I have to give up now. The new box with its cloud based storage is decidedly inferior. This is the end of my month long endeavor to keep my old box. 5 visits to the local store and hours and hours of hold time and inef
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WiFi DVR Service
When I watch dvr recordings, and I use fast forward or rewind, the picture is very grainy and out of focus when I hit play. It takes from 7 to 40 seconds for the picture to show normal
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Contour compatibility
I currently have 3 Cisco HD set top boxes (which use the older Cox interface). In addition I have 1 cable card that is in a TiVo XL4 box and associated tuning adapter. I have been told that I should consider migrating to the newer Contour system because the older equipment is prone to breaking down
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6 Recording on contour TV
Hello We just got contour TV DVR with a new modem. However we are unable to record more than two shows at a time. We were under the impression that contour allowed up to six recordings the time. I have tried everything and looked up multiple online videos. What are we doing wrong? Thanks
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REGULAR CHANNELS & RECORDINGS FREEZING UP
For the past several weeks now our channels ( different ones) have been freezing up while watch a program. Also a lot of our recordings (again different channels) when watching them are also freezing up, and then restarting over or just stopping then going to the delete tab.
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