New Contributor
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4 Messages
REGULAR CHANNELS & RECORDINGS FREEZING UP
For the past several weeks now our channels ( different ones) have been freezing up while watch a program.
Also a lot of our recordings (again different channels) when watching them are also freezing up, and then restarting over or just stopping then going to the delete tab.
JulianN
Moderator
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284 Messages
9 months ago
Hello, I am very sorry you’ve not had the best experience with Cox. I understand how important communication and reliable service is. We value your business, and I would be happy to help. Please email us your “full” name, “complete” address, and a copy of your post to Cox.Help@cox.com for further assistance. Thank you!
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monnea
New Contributor II
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7 Messages
9 months ago
I have the same issue. Cox can't seem to fix it. Ridiculous that the service works 20% of the time but have to pay 100% of the bill.
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