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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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TV and Internet Issues Look at Other Options Over Cox

We have had multiple outages, etc. The worst problems occur whenever a neighbor has a service appt with COX, others on the street lose service. We have reported it many times to COX and nothing gets fixed. Yesterday COX was out to bury a line for a neighbor, which took down our TV and Internet. We t

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Bad Service EVERY THUNDER GAME

Is anyone else experienced the lagging and time loss during these thunder games? It’s every game this happens.

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Goodyear Arizona May 2024, NOTHING BUT NON STOP SERVICE FOR 2 WEEKS.

No internet, wifi, tv, is anybody else in the west valley as fed up as I am ?

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DVR Recordings Disappear on New DVR

My old Arris AX013NC finally failed and was replaced with an Arris AX013ANC. Both are hard drives. Recordings had been disappearing on the old one and the daily updates were taking one hour to several hours to finish. The new one finishes the daily update in 5 minutes. I changed the preference for d

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Christmas Music

Really? The reggae music channel now is playing regular Christmas Music? There is already a Sounds of the Seasons channel that is playing this not to mention there are multiple channels that play same type of genre that could have been used. And it is WAT TOO EARLY for Christmas music anyway. Every

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TV

Hi my cable box isn't coming on at all and I tried everything but still no cable

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TV pixelates.

Our TV pixelates. We pay a premium for cox . This is unacceptable!!!

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When did pause and rewinds on live TV stop happening?

Hello. I just noticed today that I can't do a pause anymore when watching live. And I can't do rewinds anymore. It gives me a message saying that my set up box doesn't support that. When did this start happening because I had no issues before. I didn't get a new cable box. I have a release version 1

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sound

Why is there no sound on newsmax

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email to help and/or customer retention

Is there a way to directly contact - via email - cox help and/or customer retention. Online discussion or phone just won't do when addressing newest announcement about losing recordings in the cloud [many already listed in Saved Recordings aren't really available "Sorry, we ran into a problem. This

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