TV

Cox customer service and it’s follow thru are in dire need of management oversight. Last night I was told by a tech rep that my semi-new contour is obsolete and in need of an upgrade. (This matched your botched handling of abandoning cox mail, which is a different story) I wasted over an hour on the

I was wanting to see what’s the minimum I can pay without my services being interrupted???? Bc I’m a single mom struggling with two teenagers that are in school

This seems to be happening more often. I’m extremely fed up with it. When fast forwarding dvr of live sports the recording jumps back to the beginning and I have to find my spot again. This happened 10+ times in a single game. Cox needs to address this! I pay way too much for this service to have th

I received the famous email from Cox saying I had to upgrade my equipment or lose service. Went to the Cox store and they were clueless but put in an order. A tuning adapter arrived in the mail. I have a Tivo with a cable card and have not used a tuning adapter in years. Returned it long ago. I took

I just received the new Vecima tuning adapter and originally had issues activating it. Had a Cox tech come out and got it sort of "working". Hours after he left, I turned on the TV and it caused my Tivo to reboot. Once it rebooted, it couldn't see the tuning adapter. If I leave it connected to the T

I recently posted a question about an equipment update from COX. A moderator, DannyS replied that the update involved new Tuning Adaptors. Strangely, DannyS disabled replies, so I'll start another thread with my follow up questions. As stated in the original post, my tuning adaptors were updated abo

Anyone else experiencing Boot issues with Arris receiver ..I have had this issue numerous times, (5 so far this month). It usually gets resolved every time I login and restart. But not the case today. There is a low signal 720 x and the correct signal 1920 came through for a millisecond. Ok . just c

We have had MLB.com for years and pay $150/year for it. It can be accessed on our computer or on our television. Cox is now trying to double charge for it saying we requested extra innings (whatever that is) I filed a complaint to the Better Business Bureau because they wouldn't remove it. It's rela

When the tv is first turned on, a Webco advertisement appears rather than going to a tv channel. It is supposed to go away with the push of any button on the Contour remote, but it doesn't. None of the buttons do anything. We have to just wait for up to 2 minutes for the channel to come on. We've se

Service interruption for hours, we need to be reimbursed accordingly