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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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Screen Saver

I've had a COX screensaver appear on my TV set after 5 minutes for the the last three years plus ... No fail... Starting a week ago I now get a colored screen ( or black) with messages or the time and temperature. Is there something wrong with my TV? Will this leave an image impression on my TV scre

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Tuning Adaptors

I am having an issue with getting someone who can help me obtaining new tuning adaptors for my TIVO boxes, I received this email from cox last night. "An upcoming software update will impact the compatibility of your current equipment with our Cox video services. After the update, your existing equi

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Tuning Adapters – Cox San Diego

A+ …Thank you, Cox! The new TAs are up and running and all seems fine. My good luck to get a Tech who knew exactly what he was doing and we installed both TAs in about 20 minutes. “Leave the USB cable off for 24 hours, then reboot. Call me if there’s a problem” 24 hours later I hooked up the USB and

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FOX Channel 64 reverts to FX channel after going to Contour

FOX Channel 64 reverts to FX channel after going to Contour, never had the issue before going to contour. sometimes it affects both small contour box and dvr contour, other times just the dvr contour. I've had to disconnect coax and power and sometimes that works. COX wasn't much help on chat. Any s

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Messed up channels

I am wondering if anyone else is experiencing mixed up channels?! I noticed StartTV channel is actually airing MeTV - literally, that is the icon in the lower corner of the show that’s airing. Of course, the online Cox TV menu, still shows the StartTV programming schedule, but that is not what is ap

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Tuning Adapter (High-Split) Converter Problem

I have a TV ROAMIO that has been used without problems with a tuning adapter for 9 years. A few months ago I was sent a new High Split Converter (HSC-1-H) and I installed it and it worked without issue for 2 months. At 2 am a week ago, I could not receive any channels. When I unplugged the HSC tunin

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Cox to Stop TiVo Support email?

I just received an email from Cox Cable which seems to indicate my TiVos will no longer be able to work with Cox Cable in mid-July 2024. I live in Northern Virginia. I have three TiVo Bolts using 3 cablecards. This is the email from Cox: "An upcoming software update will impact the compatibility of

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Picture time out

I would’ve replied to the correct thread (https://forums.cox.com/discussions/tv/picture-time-out/37058), but apparently they don’t want anymore discussion about this. So, I’m starting a new thread. I understand SDV, I understand saving the planet by conserving energy and I also understand lower over

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DO NOT USE COX COMMUNICATIONS for your home TV cable service!

I just posted this on Google reviews. Please be aware of what is going on with returns and my opinion of how they are scamming people with their UPS return service.*********************** DO NOT USE COX COMMUNICATIONS for your home TV cable service! In my opinion their return equipment service optio

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Connect cable to tv

Cable tv is not working on any of our 3 tvs

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