Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
TV
Topics related to our Cox Cable - TV services
Pinned Posts
Closed
Pinned
Welcome to the TV Support Forum
Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s
Discussions
967
0
0
0
Closed
Apple TV app on contour box not working
Apple TV app not working. Was able to use 2 days prior, than yesterday went to use the app and it said I needed to sign in again, tried that, kept receiving message “something went wrong, check your internet connection, than try again”. Keeps happening. Apple TV works on all other devices like iPad,
Discussions
1.5K
8
0
Closed
All Contour DVR Recordings Gone
My Cox Contour remote was not working. I had to unpair it and then re-pair it to get it to work again. Afterwards I noticed that none of my Contour DVR recordings were appearing. My future scheduled recordings still appear. And the hard drive memory bar still indicates 42% full. Hopefully my recordi
Discussions
687
1
0
0
Closed
Cox problem with signal processing
I have Cox on the Palos Verdes Peninsula, CA. There are a couple of channels (both Los Angeles area broadcast channels) that have issues. I have checked all of my TVs and the problem occur with all. Channel 817, which shows older shows in their original 4:3 aspect ratio format is being horizontally
Discussions
83
1
0
0
Closed
Recording freezes all the time
The DVDR is becoming useless. We can not see any of the recording show because it freezes and some times goes back to the beginning. Since you charged a harm and a leg for this service. Should this working properly?!
Discussions
89
1
0
0
Closed
Mini box not booting up
Mini box wont reboot. Gets stuck. Error M.2.1.1 My other mini box works just fine. Have tried 2 “new” ones with same issue. Something has changed recently to cause these boxes not work. Any suggestions?
Discussions
285
1
0
0
Accepted Solution
Closed
Frequent freezing, glitching and pixelating.
I have the Ultimate Package which is the most expensive my Cox Arizona offers and I LOVE it. My internet is one GB and works incredibly for all the video production I do from home as my business. I have five TV's, and sometimes as many as four laptops and a powerful PC going at one time with all con
Discussions
1.1K
2
0
0
Accepted Solution
Closed
Remote control xr15-rf
What brand is this remote control XR 15 – RF?
Discussions
314
1
0
0
Accepted Solution
Closed
Will Powerkey Cable Cards Stop Working In October?
Hi. Earlier I asked if cable cards for TiVo will continue to be supported by Cox because some cable companies are stopping support (Optimum) or no longer providing them to new customers or existing customers if their card stops working. However, I’m now being told that the PowerKey cable cards have
Discussions
799
5
0
0
Closed
Remote voice command not working
When pressing the microphone button, the light on the remote turns blue and Contour is not receiving my voice commands. When I release the button, the light turns green. So now I can’t do any searches using voice command. Any ideas? And yes, I have unpaired and re-paired the remote to my system.
Discussions
446
1
0
0
Closed
Does a DVR have reports like cable modems?
Is there a DVR report similar to one available at a cable modem’s IP address that shows power status, signal to noise ratios, event logs, etc.? On a recent visit the Tech said my DVR was probably failing but he did check the signal, filter, and splitters which seemed to improve things slightly. My D
Discussions
91
1
0
0
