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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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Multiple DVR Issues

We've had the Contour Preferred DVR plan for about a year. Last spring, we had to replace the box because it would freeze up and take up to 10 minutes to reboot. We lost a lot of recordings when we replaced the box. In the past few weeks, we've been having multiple issues. Pixelation issues includin

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Show interruptions

Over the last 3 months, various shows and channels shows will just go blank for 20 secs give or take, or you will loose audio for the same length of time, flashes an excerpt of a commercial, then goes blank. This happens on all tvs, in different rooms and on different channels. Logically it indicate

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How to cancel a series recording when there are no upcoming episodes listed

On Contour I could not figure out how to cancel a series recording when there are no upcoming episodes listed. I tried chat with cox and when they couldn't find the answer they asked for my email and said they would elevated to Tier 2 and have someone email me the answer. I later figured this out th

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Contour - How can I delete shows in the "series priority" area that will never be shown again?

My husband recorded series of sporting events in specific years that will never be shown again and there are one time series that were recorded that may never be shown again and shows that were cancelled unexpectedly!. How can I delete these?? Seems that the shows can only be deleted if you can find

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No Service !!!

Outage !! Lasting most of day and now into evening !!

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Gold Channel Issues

Golf channel is having issues again. Same as last week.

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Cable down two days in a row

How screwed up this company is, raises you rates, but then the cable goes out two days in a row @ least once a month, they say they will credit your account, but never do!! I just as we go to sat. TV

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Programming interruptions

Why are there so many interruptions during programming and dialog to insert a commercial? After returning to programming, 15 to 30 seconds have been missed. This is on Cox Contour

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can’t find Lakers games on channel 66 spectrum sports for Cox Las Vegas

Anyone else having a problem finding Lakers games to record? The Lakers should be playing on Monday January. 29th on spectrum, but I can’t find it. it’s not just the Rockets game. All games on channel 66 in the future are no longer listed. One of the only reasons I still have a cable subscription is

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Audio on Cox DVR not synced with Video

I have called Cox many time to complain that my DVR sound does not match the video. They usually just reboot my cable box and it is ok for a couple hours. Last week I scheduled an appointment for a technician to check out my cable signal. It was confirmed it was fine. Technician replaced DVR with ne

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