TV

When the tv is first turned on, a Webco advertisement appears rather than going to a tv channel. It is supposed to go away with the push of any button on the Contour remote, but it doesn't. None of the buttons do anything. We have to just wait for up to 2 minutes for the channel to come on. We've se

Service interruption for hours, we need to be reimbursed accordingly

It is Sunday, April 21st. We have had no cable Tv since 12:50pm today. It is now 8:11pm. We have been customers for 19 years. This is utterly unacceptable and disgusting to not have service for my household when I pay such high costs each month. I am not happy and you will be crediting my upcoming b

Service just went out for 2nd time this weekend. We spend $400 ! MONTH ! For this. Thunder Game's on at 8:30, and they're estimating service fixed at 9:30. Unacceptable. We have had cox for 32 years at this address. And at least 10 years at our last address. We are about to fully retire and believe

Why was my response rejected are you afraid other people would agree with me that the service is unacceptable and the customer service representative are robots who can't sympathize with the customers and only read scripts that they were given. The customers who are paying Cox all that money feel re

Cox has the worse service in the world I pay over $200 for **bleep**ty service every night for the last 10 days my service keep cutting in and out. I wouldn't recommend Cox to anyone even if they were giving the service away for free.I would be quick tell people they do better using and antenna you'

I recently got an email from COX asking that I order some upgraded equipment. I'm currently having trouble getting a hold of anyone at COX that knows anything. I'm running a pair of TIVO's with cable cards and tuning adaptors. The tuning adaptors were upgraded about a year ago. Any idea what this em

I have the Cox Wireless 4K Streaming box. Model Xi6-A. I keep getting this error It started a few months back with one of my boxes. So I returned it to the COX store and got a new one. Then the new box started to do the same thing. I have 2 other boxes same model and they work fine. My Pano modem is

On Monday evening, my cable started acting up, which it has done before but usually fixes itself. This time it did not. I tried everything they say to do. When I try to reset it through the app, it doesn't work. (and the fact that I have to login EVERYTIME to the cox app is really annoying!!) On Tue

For the past 2 weeks, Bally sports Sun on channel 43 in Destin, FL (Pensacola-Gulfcoast channels) is pixelating so bad that I can't watch the Rays games. I have called Bally. They say reboot! duh. Doesn't help. I call Cox and they say "interference" no. The modem is next to the TV. TV, modem, router