TV

How would I go about getting a new remote control without having to go to the Cox location?

DVR recordings and OnDemand stop randomly, . A 30 minute recording takes 1 1/2 hours to watch. Have had techs come out and it’s the signal, but nothing happens to fix it. Next tech comes out and it’s the cable box. Cable box has been replaced so many times, new cables from the pole to the box. Obvio

Just started happening on my Contour 6 boxes. I'll be watching a movie and it will stop after a few minutes. That period changes - it could be 15 minutes, it could be 5. The movie looks like it fades to black, like it could be a scene change or going into a commercial break. If I go to a different O

A relative had a very simple Cox setup: one cabled TV plus a basic modem for internet and phone. We wanted to add a TV cable box in another room. Got one from the Cox store and followed the basic plug-and-play setup instruction: coax to box, HDMI from box to (brand new) TV. It said it couldn't get a

Showtime On Demand does not have Dexter Season 5 Episode 2 available to watch. All other episodes are available..

bill goes up 10 bucks? alredy annoyed with these people.about a year ago i agreed to a deal where i would be LOCKED IN to a rate for 2 years. about 5 months later my bill goes up .when i inquired why since i was LOCKED IN i was told "oh, you still get your discount..our rates hae gone up" that makes

I have 2 Wireless 4K Contour Stream Player, one works fine, the other one keeps freezing or I lose sound, happens on all channels. I have already reset the box several times with no help. Is there something I need t do or do I need a new box

Just talked to not one but two customer service representatives that were of no support to me! They actually upset me more than i was before i called! They immediately were defensive about the price telling me i was basically lucky for the discounts otherwise I’d be paying 365 dollars a month !! Ima

TV is out again, internet goes out almost daily for a few minutes. Cox has been inside multiple times, never with a resolution. Now they will not do anything until next year when TV is completely out and I have someone dog sitting. How do I cancel service once we get ATT installed? Waiting for my wi

Sounds like they're upping the basic contour package by 10 dollars. Any reason for this? Quality hasn't changed at all to really make this up in price viable. I personally don't think they should be doing this unless they're giving us more to the package but so far I haven't seen anything but a pric