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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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Contour Updates

I have the contour 2 box, and I have several questions, first one is, why does cox need to do a daily update, I don’t see nothing being added or making anything better, why they can’t do a update once a week, also when my contour box does the update and when I turn my tv on the next day, I no longer

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Need new Tuning Adapter for Tivo?

I have a bit of a frustrating situation. The Tuning Adapter (Motorola) that we have for our Tivo + CableCard setup has stopped working. It continually flashes the yellow/amber front light, which is apparently somewhat common. The Tivo no longer "sees" the TA according to the menu, and some channels

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NBC Sports Boston audio and visual out of sync

Anyone have any idea why the NBC Sports Boston Channel on Cox has a problem with the audio not syncing with the visual. No problems with any other channels or streaming.

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No audio on FNC.

For about two weeks now the audio will go out on only the FoxNews Channel. We’ve reset our box several times and it will start working for a while until it doesn’t. It’s strange that only one channel is being affected.

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Switching from Contour 2 box to Cloud DVR

I currently have a Contour 2 box with built-in DVR and want to switch to the Cloud DVR service. I have a Cox-compatible Netgear Nighthawk modem/router and Nighthawk Mesh system. I understand that I may need to switch to the XG2 box, but are there any other changes I would need to make? Thanks

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Recording a show in progress

I'm inquiring to find out if this has been fixed or added as an option, as it is EXTREMELY frustrating. How is it that as a function of "Record", while remaining on the same channel, I cannot record the program in entirety. UNLESS, I start recording the program at the very start of the program? For

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Replacing My Panoramic Wifi Gateway with purchased Modem/Router Combo

I want to purchase my own modem/router and replace my rented Cox Panoramic Wifi Gateway. Then I found out that my TV boxes won't work without Cox Panoramic Wifi Gateway. One of my TV boxes has a coax connection so I can replace that with a box that doesn't require the Gateway. However my other box i

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Samsung contour pairing codes

Does anyone know how many Samsung countour remote control pairing codes there are and where can I find them? Bruce solved this issue for Carnival user approx 3 years ago but none of the codes provided worked for my Samsung TV Visio sound bar set up. Please help! thamk you

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Countour2 Cable Box Audio Out

Are the Audio outputs on the Contour2 HD Receiver powered? In other words, I currently have one old Cisco box that I am replacing, it has its audio (optical) connected through an amplifier to drive in-ceiling speakers. I’ve had problems with the amp, so i want to toss it, but if i bypass it, connect

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Intermittent picture pixelation on all channels

It started approx.4-5 days ago.TV works normally for about 20 to 30 minutes then pixelation starts.Reseting cable box locally or remotely did not resolve the issue.Cox service technician paid us a visit on Saturday 01.06.24 and verified the signal strength is normal.Just after he left problem with p

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