TV

I have noticed that when I watch a show ‘on demand’, (like BBQ Brawl on Food Network or Farmhouse Fixer on HGTV), the picture quality is zoning in and of focus. The video stops at times or doesn’t have sound. To the point where the show is unwatchable. I can’t make heads and tails of it, because my

I read an email string in this forum (it’s listed as being 12 months ago ) about Cox customers having problems with delays when trying to push for channel changes, pause and restart commands, and calling up and scrolling through the guide screen. I have been having this issue for a while myself now,

Cox channel 117, Starttv has had a problem with the voices not syncing with the picture for several weeks now. It occurs with the cable box and the Contour App. I tried using the chat function and explained the issue and they immediately did a reset on my box. They then wanted to schedule a technici

It is just me or does anyone else mind COX slipping in another foreign language station without our input? One was quite enough already. Why should I be charged for this? I might start looking around at other cable providers.

I cannot believe that after being a customer for at least 20 years, and paying $200 a month for service, when I requested a replacement remote I was told I'd have to pay $20 online with the rep or $10 in the store. Cox - have you no shame.

I just swapped out my contour 2 DVR box with a hard drive for an exact replacement. It’s the same older box with the clock display. When I activated it, all my recordings and scheduled recordings were still there. I expected to have to re-add everything. How is that possible without using cloud DVR?

Was given a “new” remote at Cox store recently only to find the mute doesn’t work, the volume sticks, voice control doesn’t work at all! This is an IMPROVEMENT?!?!

How can Cox agree to lower my overall pricing by $20 because they send me a contour streaming box? It seems like there has to be a catch in the future that will pay for the manufacturing and delivery cost of new hardware? What am I missing?

My cable with cox have been out since yesterday afternoon! Can someone tell me when i will get by cable back?

How do I go about getting a new remote control