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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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Why is there always an issue?

I moved from an apartment to a new construction townhome. i transfered my services, however new equipment was needed. a cox technician came with the new equipment on move in day and hooked everything up. A week later, i had took the old equipment back to the cox store like i was instructed to do. Ev

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Max Not Working

It looks like this is an ongoing issue as I found the same topic in a year old discussion - not resolved. I tried to access Max using the Contour box.... no go. I restarted the box.... no go Since this is an ongoing issue and I pay WAY TOO MUCH for cable, I'm wondering if it will be fixed anytime so

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Contour

I was told by Cox that I needed to upgrade my cable boxes which were working fine. We were given the Contour boxes and they have been nothing but trouble. At least 2 or 3 times a day we have to reboot the boxes. When we try to watch Netflix after about 20 minutes the television shuts down. It’s very

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Cox wants more money

Having to reboot my modem more than usual, I noticed that I was eligible for an upgrade. It says that this will be at No Additional Cost. But if you go deeper into pricing, it is only $0 for the first month. After that, $15 a month. That should be made clear up front. Am I having modem issues becaus

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billing for netflix

can someone put in a request that cox bills netflix on our bill if we want too something i like to be able to do also youtube and pandora apps as well the reason i like to see netflix billed is if you you your debit card and no money you can not use netflix but when its on the bill its paid when you

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USA won't tune in

I cannot tune in to USA Network- the main alternative to NBC with Olympic coverage. It's not a cable box issue. And it ONLY is USA- all other channels work. Is this an issue for anyone else?

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Watching recorded series starting with the earliest recorded

How do you watch the earliest recorded program in a series? For example I have about 100 episodes & I want to watch the first one recorded.

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Bridge mode for Pano with wireless receivers?

I spoke at length today with tech support. We just replaced our old Contour box and Pano7 modem/router with a wireless receiver (connects to the TV via HDMI cable) and Pano8 modem/router. I would like to put the Cox modem into bridge mode, since I have a nice Amplifi mesh local router and wifi netwo

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Recordings Failing because Description changes last minute

Last night around 1 AM or so, I set up my DVR to record the Olympics this morning on my Contour 1 DVR 6-tuner DVR. When I turned on my TV after 10 AM this morning, I saw that while the DVR was chugging away and recording shows on NBC, USA, and E!, it had missed a recording I'd had scheduled on E! fr

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Low volume on upper channels

On all of my channels above 300, the volume is very low. What’s up with that?

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