sbm1971's profile

New Contributor

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34 Messages

Monday, April 9th, 2018

Closed

billing for netflix

can someone put in a request that cox bills netflix on our bill if we want too something i like to be able to do also youtube and pandora  apps as well the reason i like to see netflix billed is if you you your debit card and no money you can not use netflix but when its on the bill its paid when you pay the cable bill sometimes i forget netflix why i do not know they bill me on and off payday then i have no Netflix 

thank you

may not help but just asking 

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Esteemed Contributor III

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3.5K Messages

7 years ago

Are you asking for Cox to pay for your Netflix subscription? If so, why you are at it, can you get them to pay my electric bill too? XD If not, it could be because I can't understand your post. You didn't use one single mark of punctuation, making it difficult to understand. Could you please correct?

Moderator

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4.3K Messages

7 years ago

Hi Sbm1971,

Netflix billing through Cox will soon be available to some Contour 2 customers. Stay tuned for more details and the launch announcement!

New Contributor

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27 Messages

any updates on netflix billing

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Former Moderator

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7.1K Messages

@Jtaccone No further updates are available at this time. Keep an eye on your monthly statement for any important service announcements. -Chris Forums Support Moderator

Esteemed Contributor III

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3.5K Messages

7 years ago

Really? Why? Anyone that wants Netflix would have already had a subscription by now. Also, Netflix and ANY streaming service through Contour is going to be absolutely garbage IMO. Contour runs on cable boxes, which have low power CPU designed for basic stuff like the guide UI, not process heavy video decoding. Save yourself the trouble and buy a Roku, or better yet a Chromecast and stream from your PC. 

PS. Does Streaming Netflix on a cable box count against your same data cap? 

Moderator

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4.3K Messages

7 years ago

All content viewed through the Netflix app on your Contour 2 receiver is streamed over the internet and counts toward your data usage.

Esteemed Contributor III

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3.5K Messages

7 years ago

Thanks for the answer. Having it not count against the cap was the only reason I could think of to make the feature useful. Why pay Cox for Netflix when you can watch Netflix, either using the Netflix app or Contour app, just by paying Netflix? I wouldn't want my Netflix to stop if I had to move out of the Cox service area. I assume Cox is going to get a cut of any subscription for Netflix made through them?

New Contributor

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34 Messages

7 years ago

UnhappyCustomer1 said:

Are you asking for Cox to pay for your Netflix subscription? If so, why you are at it, can you get them to pay my electric bill too? XD If not, it could be because I can't understand your post. You didn't use one single mark of punctuation, making it difficult to understand. Could you please correct?

its called 3rd party billing it for those of us who do not have debit cards attached to a checking account not everyone can get or wants a checking account not to come off rude or wants to have Netflix say come out in the middle of the month

New Contributor III

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15 Messages

The less bills I have to remember to pay the better. I already combine bills with other companies for this reason. I hope this becomes available soon. 

New Contributor

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27 Messages

7 years ago

any updates yet to billing netflix to my cable tv bill

New Contributor

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27 Messages

7 years ago

any updates to when netflix can be billed to my cable tv bill

New Contributor

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27 Messages

7 years ago

i read i can but my box keeps asking for a credit card i guess not because it asking for a credit card as all ways i can not get a straight answer from customer service 

Former Moderator

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1.9K Messages

@Jtaccone Currently, there are no updates customer will be notified when it becomes available thanks for your patience. Cox support moderator Jonathan J

New Contributor

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27 Messages

Someone said its out at Netflix. And  because Netflix is tell us it is and that false advertising on there part? I called to subscribe they saw I had a Cox email told me I could call you and put it on my Cox cable bill after they asked me if I had contour 2.0. you need to have then pull off the website Cox billing info as its false advertising not a good thing for you to let them false advertise

Moderator

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4.3K Messages

Hi Jtaccone, Netflix billing through Cox is available to qualifying customers who create a new Netflix account through their Contour 2 receiver. If you already have a Netflix account, you are not eligible for Netflix billing through Cox. To determine if you are eligible for Netflix billing through Cox, follow the steps below. 1. On the Cox remote, press Contour. 2. Using the arrow keys, highlight Apps and press Select. 3. From the Contour apps menu, arrow to the Netflix App and press Select. Result: A sign in window displays. 4. Select Sign Up. New Netflix customers are offered a Free Trial membership. 5. Select the plan that works best suits your needs. 6. From the Sign Up window, create a Username and Password, and then press Select. ● If you are NOT presented with the option to enter your credit card information, then the Netflix membership is being billed through Cox. ● If you are presented with the option to enter your credit card information, you are not eligible for Netflix billing through Cox. To start a Netflix membership, a credit card is required. Complete the on-screen prompts to enter your credit card information. 7. Review the Membership details, and when all information is correct, press Start Membership. Becky K. Cox Support Forums Moderator

New Contributor

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27 Messages

why can I not do it I have contour 2.0 no Netflix account and have a b rating credit score with you am in rhode island

Former Moderator

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212 Messages

For additional information, you can refer to www.cox.com/.../about-netflix-billing.html . David A. Cox Support Forums Moderator

New Contributor

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1 Message

1 year ago

How do I log onto my Netflix billed to cox when I'm not at home? My email and password don't work

Moderator

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1.8K Messages

Hi Nicktheman420, if you need assistance with logging in, please reach out to us through Facebook, X (Twitter), or contact our Live Chat Team: https://www.cox.com/residential/contactus.html  Thank you, 

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