Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
TV
Topics related to our Cox Cable - TV services
Pinned Posts
Closed
Pinned
Welcome to the TV Support Forum
Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s
Discussions
787
0
0
0
Accepted Solution
Closed
No Audio on MSNBC for Days
I have called Cox and reset box multiple times. Sometimes, after the lengthy reset, the sound works but only for a few minutes. The last call someone told me that it was a nationwide problem with both MSNBC and Fox News. I hate Fox News and there has never been an audio problem. Anyone else having t
Discussions
1.2K
6
0
Closed
Loss of Audio
I'm having a problem losing audio with MSNBC. Most evenings I lose audio & it always happens immediately after the SilverSea commercial when a commercial for a local (Phoenix) area business comes on. This sounds crazy I know but I have at least a dozen such events saved on my dvr. I have to reboot t
Discussions
89
1
0
0
Closed
No sound on Fox News
I have experienced intermittent days of no sound on Fox News for the past two weeks. I called after a week and they said they were unaware of the problem. This is not the first time something like this is happened and leave denied knowledge. Friends who use other sources to get Fox News are not havi
Discussions
367
1
0
Closed
MLB renewal
How do I make sure my MLB subscription does not auto renew for 2024?
Discussions
67
1
0
0
Closed
Screen jitters, cuts out, and/or freezes
We have two TVs (garage and family room) with both running Cox model AX061AEl Contour boxes. No problems with the garage box. However, family room box is driving me crazy with multiple problems that started about 3 months ago and have been ramping up to include: While watching live (source doesn’t m
Discussions
1.9K
1
0
0
Closed
No play back on 1 room DVR.
When trying to watch anything recorded on DVR, it freezes and will not fast forward. This is only on 1 DVR. TV is working fine
Discussions
58
2
0
0
Closed
Error RDK-03033
Back to receiving these RDK errors has there been a solution to solve this problem? I am so tired of rebooting this **bleep** Contour box. Also already had the techs out checked all the cables and the line to my house due to some pixelation issues. Before I start calling Cox anybody solve this issue
Discussions
230
1
0
Closed
Error XRE 03090
Have been getting error code xre 03090 trouble playing the channel and then it scrolls through all the channels and this pops up every time. Have been getting this on both boxes for two days now. Did all the troubleshooting service came back on for a few hours and now back to the errors. Have had no
Discussions
17.1K
4
0
0
Closed
Never Get Cox
They spam your TV with commercials.... After sitting through the regular commercials and your program starts, within 19 seconds they break away into more commercials. Why? I've been loyal to this outfit for 35 years....TV/PHONE/INTERNET. Paying over 325 to these wipes a month and this is how I'm tre
Discussions
305
3
0
Closed
XR15 Cox Remote
When watching a recorded show, The Page Up and Page Down buttons advance or rewind the playback by 5 minutes. Is there a way to change this to only 1 minute?
Discussions
354
3
0
0