New Contributor
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1 Message
Box Shuts Off
My cable box will shut down if it isn't used for an extended period. So every morning I literally have to reboot the box. I haven't changed any settings and it just started after 7 years
New Contributor
•
1 Message
My cable box will shut down if it isn't used for an extended period. So every morning I literally have to reboot the box. I haven't changed any settings and it just started after 7 years
LaToyaW
Moderator
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105 Messages
11 months ago
Hello
Thank you for choosing Cox. I'm sorry you are experiencing issues with your cable box . Typically, all contour boxes should automatically reboot depending on the time frame set for the reboot. I would like to go over this issue further when you have a moment. Please confirm the full name and complete address for the account at Cox.help@cox.com.
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