TV

So I have HBO Max, Starz, and Showtime through Cox. I can stream Max and Starz on their apps with a link to provider (Cox) but not Showtime. It’s now part of paramount plus and there is NO way to access via link to provider Cox. From what I can tell the contour doesn’t work the same as apps. If I st

Since May 1, 2024 we have been in touch with Cox Complete Care (additional $10/month) and have logged 3 tickets and nothing has been done to address the following Audio problem on mobile (app and web) devoces. Most of the time that the audio drops for 5 seconds and the way it drops is very consisten

around 3 weeks ago I went to my local cox store to cancel cable and phone because the bill continues to go up.. At the time they told me they couldn't cancel my services until I brought my equipment in but I was paid up until July 9th (today) so I went in today with my equipment and then they told m

My Gilbert service is less than advertised and paid for service. Streaming apps like Netflix, HBO/MAX drops movies and app repeatedly. Also during any peak time, my service drops HD and defaults to a small 16:9 screen. This is substandard and not addressed. The recordings also have issues. Also duri

Recently, the Fairfax CIty VA, neighborhood that I live in has had spotty internet service and TV service, mostly TV, for the last 2.5 weeks. Today, the TV was pixelating all day. On the TV screen was a message the "We're having some trouble on our end". I called COX to notify them about the problem

For the past MONTH, at random times of the night, usually beginning around 10:30 PM or so (and occasionally early evening), I have getting the blue screen, which reads: "Service Unavailable. Sorry, there is currently no TV signal detected on this channel. The channel may be temporarily off the air.

Why has it been over month since I’ve started experiencing issues with my remote. I contacted Cox and got the run around, with a promise that one was ordered. Weeks go by, I contact them again only for them to tell me that it was not ordered. I then was forced to ordered it again, then was charged f

I would like to relate to you the past couple of months of our interaction with Cox. In May of this year we received an email that said we needed to upgrade our Cable TV because you were switching to a new type of signal. We set up an appointment for the upgrade and Cox mailed out box of equipment t

Is there a plan to update the contour cable cable box system? Experience almost daily errors.

Recently, every morning, I guess after updates, my box is stuck on boot. If I leave it alone, it just keeps trying to reboot like every 5 minutes. If I unplug and replug several times, it eventually comes back. Tech support has been no help. All they want to do is swap out my box. I don’t want to do