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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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Long time member

Over 20 years with Cox and the last 12 months have been a continual PIA. No service, partial service, intermediate service, frozen picture service, garbled sound service…..need I go on. For over 10 hours straight today my App tells me there is no problem in my area…Just wish my TV could get that mes

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06410 not working

Cox internet not working

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Outages

It is getting to be a pattern with the outages that occur every single day! I have called many times and spent hours of time that I will never get back speaking to your foreign agents that follow a script and have no real insight as to the issue or the resolution. Please be honest and inform your cu

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Another outage!?

Why do I feel like COX drops at random a few times a week lately! I keep contacting support, talk for an hr, schedule a service call...and a few hrs later its fine. This doesnt WORK for WFH and adverse weather! Usually the outtage map says everything is fine and I have to CHAT to find out theres loc

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music channels

why do music choice channels sputter almost all the time? anyone else have this issue? it seems other channels are fine but music is always messed up.

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The Paramount+ with Showtime scam

so get a notice via Cox - using Cox wireless cable box and TV. Old fashioned.. remote, TV.... great deal it says, get Paramount+ with Showtime for $5/mo for a year! Great. I sign up. Guess what - no access to Paramount+ via OnDemand. It takes you to Paramount+ and it asks for your Paramount+ login,

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NBA League Pass Purchased on NBA.com - How Activate on Cox?

I've purchased LP from the NBA site and logged onto Cox through NBA.com. When I go to the NBA LP channels they show a message that I do not have a subscription. How do I get the two sych'd? Thanks!

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Dvr not deleting recordings

Replaced DVR yesterday .new recorded program watched but delete option not deleting

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XRE 03059

Forth day in a row that part of the channels don't come in at all and part are not watchable with squiggly lines. I have unplugged several times and rebooted several times. Box problem??? Cox problem??? Unless you have time to chat and do the some things over and over again that I have done and then

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Reception issues

Why the heck is CBS ch3 having so much reception issues? It's ONLY on CBS not any other channel. The screen fritzes out like the old tvs did during electrical storms. At times the volume drops out altogether. For 243 bucks a month I expect far better service than this.

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