Pinned Posts

(1)

Closed

Pinned

Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

Discussions

907

0

0

0

(4074)

Accepted Solution

Closed

Picture and voice out of sync

Cox channel 117, Starttv has had a problem with the voices not syncing with the picture for several weeks now. It occurs with the cable box and the Contour App. I tried using the chat function and explained the issue and they immediately did a reset on my box. They then wanted to schedule a technici

Discussions

584

4

0

Closed

Getting tired of paying for Spanish language programming

It is just me or does anyone else mind COX slipping in another foreign language station without our input? One was quite enough already. Why should I be charged for this? I might start looking around at other cable providers.

Discussions

121

2

0

0

Closed

Charging for a new remote?

I cannot believe that after being a customer for at least 20 years, and paying $200 a month for service, when I requested a replacement remote I was told I'd have to pay $20 online with the rep or $10 in the store. Cox - have you no shame.

Discussions

245

1

0

0

Closed

Can contour 2 use cloud dvr?

I just swapped out my contour 2 DVR box with a hard drive for an exact replacement. It’s the same older box with the clock display. When I activated it, all my recordings and scheduled recordings were still there. I expected to have to re-add everything. How is that possible without using cloud DVR?

Discussions

316

6

0

0

Closed

Updated remote no bueno!

Was given a “new” remote at Cox store recently only to find the mute doesn’t work, the volume sticks, voice control doesn’t work at all! This is an IMPROVEMENT?!?!

Discussions

43

1

0

0

Closed

How does this make economic sense?

How can Cox agree to lower my overall pricing by $20 because they send me a contour streaming box? It seems like there has to be a catch in the future that will pay for the manufacturing and delivery cost of new hardware? What am I missing?

Discussions

68

1

0

0

Closed

Cox cable outage

My cable with cox have been out since yesterday afternoon! Can someone tell me when i will get by cable back?

Discussions

120

1

0

0

Closed

Remote doesn’t work

How do I go about getting a new remote control

Discussions

301

2

0

0

Closed

TV With WiFi Cutting Out

I have panoramic WiFi modem "Technicolor" and two 'sandwich-sized" receivers. One receiver is next to the modem and the second in living room perhaps 25 feet away. Having recent troubles with both TV's experiencing "cut-out" where the video and/or audio stops for 2-10 seconds, then resumes. This occ

Discussions

90

1

0

0

Closed

MeTV Toond OKC

Will Cox in Oklahoma City be adding MeTV toons to their channel lineup. Hopefully they will.

Discussions

100

1

0

Loading...
Loading...