New Contributor
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1 Message
Dvr not deleting recordings
Replaced DVR yesterday .new recorded program watched but delete option not deleting
New Contributor
•
1 Message
Replaced DVR yesterday .new recorded program watched but delete option not deleting
Accepted Solution
LatitiaS
Moderator
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425 Messages
10 months ago
Hi Rayw450,
I am sorry to learn the delete option is not working on your replacement receiver. I try to delete my recorded shows after watching so I can understand how frustrated you must be. Please send us an email to Cox.Help@cox.com with your account details so that we may investigate. We look forward to working with you.
Cox Support Forum Moderator
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CurtB
Honored Contributor
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2K Messages
10 months ago
Are you sure you aren't seeing the Recently Deleted folder?
Note: Deleted recordings will stay in the Recently Deleted folder until Permanently Deleted by user or until system Auto Deletes it when hard drive fills up and space is needed.
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