New Contributor
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1 Message
Recording freezes all the time
The DVDR is becoming useless. We can not see any of the recording show because it freezes and some times goes back to the beginning.
Since you charged a harm and a leg for this service. Should this working properly?!
RaquelD
Moderator
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216 Messages
1 year ago
Hello. I apologize that you have been having this experience with the DVR. We're available to help. When you have a moment, can you please email cox.help@cox.com with name, address, and link to forum thread so we can assist? If you need help with billing or other account specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.
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