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patherton

New Contributor II

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5 Messages

Thursday, December 19th, 2024

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StartTV program is displaying MetTV (Again)

I had startTV cable channel on and suddenly sometime this afternoon it switched over to MeTV. If I hit the guide I still see titles for the correct shows, however, that’s not what it’s being displayed. Anyone else?

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8 months ago

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patherton

New Contributor II

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5 Messages

8 months ago

I posted earlier that startTV is showing MeTV shows - the programming guide reads as if it’s start TV, but what is on the television is clearly not with the logo for MeTV in the right hand, lower corner. It has been at least five hours and this remains not corrected. Is anyone else experiencing this?

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RaquelD

Moderator

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216 Messages

Hello. I'm sorry to hear you have been having trouble with the guide matching the program on MeTV. We would be happy to look into this for you and address your concerns. When you have a moment, can you please email cox.help@cox.com with name, address, and link to forum thread so we can assist? You can also reach us on Twitter/X at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.  

8 months ago

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New_Guide

New Contributor

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1 Message

8 months ago

Just emailed cox.help@cox.com to ask about Start TV turning into ME TV and how can we get it back. Hopefully others have emailed and it will soon be fixed. Thanks. 

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