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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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Cox Contour message ARE YOU STILL WATCHING

My Contour Box shuts off by itself after a message comes up that asks me Are You Still Watching? I have disabled all the timer and power saver modes in the Contour settings AND on my Vizio TV. Anyone know how to help or fix this? I want the TV to stay on until I manually turn it off. thanks!!!

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How come H&I is not working the past 2 days? Only station not working.

How come H&I is not working the past 2 days? Only station not working.

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Screen saver

The screen saver keeps popping up after I turn my tv off and it keeps me awake. How do i turn it off completely? The only options are 5 minutes to 5 hours

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TV info banner washed out and illegible

When I pull up info using the info button the banner is transparent not dark and the text appears gray and impossible to read. I can’t find any text or background settings other than those for closed captioning. Does anyone know where to find the settings for the info banner?

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Local Channel Requests

To whom it may concern, I am requesting that COX Hampton Roads add the following local subchannels to the COX lineup: H&I (WVEC 13.7)Outlaw (WVEC 13.6)The365 (WVEC 13.5)DABL (WGNT 27.4)BUZZR (WSKY 4.4)Catchy Comedy (WSKY 4.5)MeTV Toons (WSKY 4.6)While the WVEC and WGNT channels are accessible in the

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Cox and Future Cable Card Support for TiVo

Hi. I have the new tuning adapters and TiVo is working fine. What I’d like to know is are there are any changes coming relatively soon that will disable cable cards altogether and render TiVo useless? I’ve read some cable companies are converting to a streaming-based service with cloud-based DVRs an

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Picture messed up, but sound is good.

My picture on my TV is messed up in a fixed position. Spound is normal and will change channels, but picture remains fixed.

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CHANNEL REQUEST

Thank you for listening and considering requests such as this, from your loyal customers,

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Error Code "Ed27"

Hello! Has anyone had problems with their Cox Cable Contour box showing an error code of "Ed27"? I tried a manual reboot and then contacted Cox Tech Support. They tried to reboot the system and bypass the error code but had no luck. The other Cox boxes in the house work fine, but this one tries to r

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Incorrect program guide information

I am in the OKC market and for the past week or so, the program guide has been displaying program information for the channel Defy, but Dabl is what's shown. Thanks.

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