TV

Can I swap out my existing cable boxes with the same type? If so, is there an option to have them shipped to me and provide postage paid boxes to return the existing ones? I know for business users, they do this for internet equipment.

Over the past few weeks trying to play cloud DVR recordings has been an exercise in futility. Tonight it just says network not available when trying to view recorded programs. Please look at the number of people who are complaining about this! Someone at Cox should be aware this is not user error!

Have ongoing DVR malfunction since the upgrade. Have called numerous times to report issues with DVR and have been basically lied to . Finally was told by representative that it's a nationwide problem and Cox is not going to give any account credits till they figure it out 😕 in other words go pound

Why does my contour cable go from watching tv to a screen with weather and adds . Almost at the same time almost everyday ? How do i fix this problem to where it dosent happen please

I had startTV cable channel on and suddenly sometime this afternoon it switched over to MeTV. If I hit the guide I still see titles for the correct shows, however, that’s not what it’s being displayed. Anyone else?

Since around early December 2024, TCM (san diego 058) has had a completely unwatchable picture...though the sound is ok. It is severely distorted, pixelated, etc. Only that channel appears to have an issue. Tried "hard" reset (several times), and again with online tech support. Nothing fixes it, ind

Everyday I have to reboot my system at least 6to 10 times a day for the last 8 months. I pay you $450 per month, i deserve better service than I'm getting from you.you threaten me always to shut off my service. FIX MY SERVICE AND QUIT MAKING EXCUSES

I started a chat with an agent because we were having problems watching a recording of Jeopardy. The recording stopped and skipped, displaying the message, "Fast forward not available for this program." During the chat, the recording disappeared from my recorded list. After 2 agents and 3 hours of t

I have 2 Cox Contour receivers (1 nonrecording too) with cloud recording. I have been experiencing poor quality video that comes and goes on live and recorded video. I had a tech here for over 3 hours and he could not fix the problem. Signal into the house is fine and he even replaced the router. Up

My recorded shows, that are recorded online not a DVR in my house, glitch, stop, and won't allow me to watch the full recorded show. I show that I record every night was not able to be watched after it was recorded and then just vanished. Any idea what's going on?