TV

I am trying to go through all the rates in order to get my payment down. Also, Cox took two payments out of my checking account which I did not authorize. I did not authorize easy pay and now I’m negative in my account. My bank called Cox and they said you have my checking account information and th

Why do so many channels/programs on demand list their episodes all out of order with multiple seasons/episodes jumbled together and sometimes there isn’t even an episode number listed so you have to Google the show for the number and name of the episode. Investigation Discovery is a prime example of

I setup my mom's TV to give her the local weather by saying "Weather". This has worked for a long time, but it stopped a couple of days ago. We're not even getting any error messages, nothing shows up at all. I reset her box yesterday, didn't help. I know that the Weather app was removed, this is no

Since March 24, 2025 Every Monday the Contour box displays boot and TV stuck on Welcome screen. Had been working with no problems until then. Last week TV finally came on after 5pm.....I schedule a tech, then TV comes on. Last time tech came out, could not determine problem. Is it the box or signal

Good afternoon. I have a question regarding some equipment that I need to clarify. So right now we are in the process of getting rid of the combined internet and WiFi router. Now my question is if I still have my panoramic WiFi modem, can I request to have cox issue me a separate modem for the phone

Several days in the last two weeks I have been met with a we seem to have a problem message with a prompt to restart. This is first thing in the morning and after it reboots it is fine for the rest of the day. I do have an older-maybe 10 yo- DVR. I’m thinking it’s time to upgrade but would welcome a

I don't understand why I was bounced around and not communicated with regarding my situation. I'm very frustrated and this is something simple. I basically had a payment due on the 15th. I was a day late so I made arrangements to pay on the 17th which is tomorrow. I decided to pay today half the pay

I have to have my equipment reset 3 times a week to get any service to work reliably. Can’t weight fir Google fiber to get out of this nightmare. Cox is a joke… tells me every thing looks good… really? Then why are all your customers having issues daily

I have been using a different company for years and this is my first time with Cox. There are two things I don’t know if I have the ability to change in settings or not. How can I get my cable to automatically go to the next episode of a series I recorded without it prompting me to see if I want to

I just spent over 3 hrs trying to get a subscription service cancelled that I mistakenly purchased. The end result was that supposedly the subscription was cancelled but they changed my current bundle pricing resulting in a charge of over $120 a month. Oh and they also disabled my wifi. I’m so upset