TV

Can I get a new contour remote mine is cracked.

Been having problems on and off for several weeks. Cloud recordings start blurry then clear up. Sound goes out. Had 2 techs come out . One said it was a converter problem. I went to store got a new box but same problem. I call tech customer service and they were clueless. I worked in the cable indus

You service and new cloud boxes are terrible. First, Thanksgiving weekend, cable was off from 4pm Wednesday to 3pm on Thursday - missing the Thanksgiving football game. Second, your cable box schedule was off by hours. My recording of the West Point football game started 3 hours after the correct ti

Would like to disconnect service

My recording keeps starting and stopping, it takes a few seconds for things to fast forward. It has stoped shows saying I’m done when I just started it. Volume disappears in some of the shows. I have also noticed ,some of the shows are very blurry but then come into focus after a few minutes. Also,

Hello, I recently installed a Wireless 4K Contour Stream Player. I'm able to stream On Demand programming, but the TV channels won't play. I see the guide, but when I select a channel, I get an error message "Sorry we're having trouble." and it wants me to restart my equipment. (XRE-10007 is the mes

Cost keeps going up, hype keeps getting bigger. When will you fix your system. All I get from your support is your not responsible? Then who is?

Recorded programs stop, pause, lose audio, fast forward is very slow, and several programs we had recorded were unavailable last night. Why is the quality or recorded programming so poor???

The search function on both my Contour 1 boxes will on return programs in the On Demand directory - it no longer returns channels and future date entires so I can easily set my DVR recordings ? The search function used to return both when I searched by program name. Has the guide SW been changed to

Just installed new tv an the cable box is flashing purple and keeps resetting every 15 mins