TV

Commands to my Contour 2 XR 11 remote were slow to the point of being almost unresponsive. Yeah. I know. All batteries eventually die, right? I was ultimately able to navigate to Remote settings where the on screen charge remaining read 5% (no wonder it was so lethargic). I thought this peculiar, as

This is a story of how I tried to set recording on my DVR using the Cox mobile apps for Android. I'm away from home, I hear about a program I'll want to watch later, but I need to set it to record. My first try was with the Contour app, because if it has to do with your TV, the Contour app is the pl

DVR play back problems.

For the past MONTH, at random times of the night, usually beginning around 10:30 PM or so (and occasionally early evening), my screen and sound begin pixilating and breaking up, and then I get the blue screen, which reads: "Service Unavailable. Sorry, there is currently no TV signal detected on this

Went thru set up and for several days, I can change channels on arris contour box using my Sony remote. Then, abruptly, the arris box does not receive the signal until I reset the tv. Why is functionality so off and on?

Basically, moving to Oaklahoma for a few months while home is being renovated. Turned off the TV services and left the internet operational while I'm gone so I can access the security system through my phone and the contractors have access to internet for music as well. On my bill, it says that I wa

I was using the old Scientific Atlanta cable box and everything worked beautifully. It was set up for Alexa to be able to turn the cable box and TV on and off, to change the channel, and to change the volume. I was forced to "upgrade" to the Contour 2 box. Now, nothing works. My problem is this: the

Wow what an enlightening experience today. After 45 minutes on a chat session with "customer support" it was impossible to add me to my 84 year old Mother's account. Thus mutually we decided it was better for us to go to the nearest Cox retail store to get me added to her account to help manage her

Where's the chat link? Can't find it anywhere. Just noticed I'm being charged for HBO Max. I never ordered that and don't want it.

Just a update. It appears cox must have reverted to the previous update because now all the sudden the power down voice command is working again for me. Please Cox!! Whatever u do don’t change it again!