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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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This Screen Saver is driving us crazy!! Hate it.

Tired of this screensaver on my TV. We pay too much for our service to have COX tell us when we need to turn off our TV. What is the point of this anyway??? I am seriously considering changing to a different option for cable just because of this. I leave my tv on for my dog when we’re not home and i

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Channel 117 - Start TV

A couple of nights ago I was watching a show on Start TV, channel 117 that aired at 10pm. Approximately at 10:50, the screen went black and never came back up until I checked it the following day. All other channels were working just fine. Now when I go to that channel, I’m able to watch all the sho

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Non Tech support is terrible and incompetent

On 5/12 I called to put my TV and Internet on Seasonal Hold until October. I had to call 4 times because 3 times they said they were transferring me to someone else who could help but instead cut me off and hung up. 1 person said they didn’t even know what Seasonal Hold was and then hung up while al

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ION+ not working

Starting on May 1st, ION+ (channel 802) began showing a message that programming for that channel was not available. Any idea what's going on? It still shows up on the guide as available.

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Cable tv

Tech just left and cable box went out and is not working

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Device option for Recording

Does anyone know why my device options under my DVR Recordings and Scheduled have disappeared ? Everything is now on 1 list .

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No Outlander Season 7 episode 8

I signed up to Starz on Cox so I could watch the newest episodes of Outlander. But there is a problem. There is no episode 8. It jumps from Season 7 episode 7 to Season 7 episode 8. Cox has all the rest of the episodes except 8. I contacted Starz but they said this is a Cox problem. Please direct th

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Constantly freezing!😡

Why, why, WHY do programs I'm watching on Cox constantly freeze while watching? It's annoying!!! The picture will freeze and then by the time it unfreezes, it has jumped ahead in the program. Why? I let a customer service rep talk me into getting the new cable box and it has been like this every sin

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Cox to high

I am trying to go through all the rates in order to get my payment down. Also, Cox took two payments out of my checking account which I did not authorize. I did not authorize easy pay and now I’m negative in my account. My bank called Cox and they said you have my checking account information and th

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On demand episodes out of order

Why do so many channels/programs on demand list their episodes all out of order with multiple seasons/episodes jumbled together and sometimes there isn’t even an episode number listed so you have to Google the show for the number and name of the episode. Investigation Discovery is a prime example of

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