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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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New Contour DVR

Replaced my old DVR two days ago. A few of my observations and questions on DVR power button. Blue power button can be turned on but not off with All Power Button on remote. Can turn off with button on DVR but it turned right back on. Seems to be normal behavior from what I read here. Sure wasted a

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Remotes stopped working - Error code 4.1.3

I have new Contour boxes and Cisco remotes. Two days ago, they all worked fine. Suddenly, we cannot access the cable guide or change channels except by using the up/down arrows. A really annoying message that our purchase function has been disabled and we should call and reference a code of 4.1.3. I

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Why did you lock my thread?

I asked why Cox sends letters with "IMPORTANT CUSTOMER INFORMATION INSIDE" on the envelope. A Cox representative posted a link to changing Promotional Settings. Okay. I did that. However, the abuse of that phrase by the marketing department was NOT addressed. Even though I have now indicated that I

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NHL center ice problem

NHL center ice is very intermittent. Works sometimes, and other times it says that there is a network problem, and the screen goes black. I have a full package from Cox communications with all the pay channels and everything, and everything else works perfectly fine. Only the NHL package is messing

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Is it possible to get Fox Sports San Diego inn 92651?

Would love to get Padres and Clippers games.

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Pairing Hisense Fire TV

After trying over 30 codes the key was using the proper Hisense Fire TV brand. There were 4 different ones.

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COX app for Roku,Firestick

I am visiting in Florida, Satellite Beach area. The cable company is called Spectrum. I am watching TV on a Roku TV with a app called Spectrum TV. My relatives told me they have had the app for a few years. No cable box required just the app on their TV. When will Cox have this great feature? They c

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Making Favirites list that only shows available channels is overly complicated. Had this Contor thing for 2 days and absoutly hate the pos. It is beyond ridiculous trying to get a simple answer frim anyone at Cox. Plus they have an 8 hr work day??

POS, turning all this box, remote and cable back in to Cox. Over complicated, and I get the exact same channels on rabbit ears. This is a total joke. Going back to internet only, and paying the dxtra $20 per month for high speed. Was duoed into switching, and was promised zi would keep the exact int

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Contour TV

What is the use of paying for Contour when you still have to pay to view TV shows? It wasn't always that way, but I have noticed that almost everything I want to watch right now I have to pay $2.99 so I can watch.

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Contour 2 Guide movie and TV programs info show no genre

I just go my Contour 2 DVR and I'm quite disappointed in the new guide display. Loads of movies available, but I can't find out if they're a comedy, drama or mind blowing documentary. Is it just me? it seems there would be quite an online outrage if this were true for all of you. I had a lovely chat

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