Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
TV
Topics related to our Cox Cable - TV services
Pinned Posts
Closed
Pinned
Welcome to the TV Support Forum
Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s
Discussions
786
0
0
0
Closed
Tivo V58 Errors
Early this morning all channels started saying Unauthorized with a V58 error. Guides work fine but all channels are no longer authorized. Support is clueless and wants to send a tech. Any ideas? What could a tech do?
Discussions
262
3
0
Closed
Cancel app subscription
How do I cancel the dogtv streaming app on the contour stream device?
Discussions
38
1
0
0
Closed
Outage
It has now been 48 hours with no service. I pay 9 dollars a day for cable and internet. Its very frustrating that they do not provide any updates to their customers. My sister finally called corporate and they said it could be weeks for repairs. I hope they will credit everyone for the inconvenience
Discussions
33
1
0
0
Closed
TV Stops/Starts All Channels
My regular TV watching is getting pretty bad. And this is on top of the zDVR issues not being able to be played back, Why can’t Cox fix this issue? Why is it so hard to report issues. Why do they say it is not an issue when there are so many of us complaining. Cox is being paid well for its services
Discussions
80
2
0
0
Closed
Cox System Updates Affecting DVR Recording
Apparently, Cox has been doing some kind of update and it is affecting DVR and Cloud recordings system wide. The effect is that my DVR will not schedule a future record of a program and the past scheduled recordings are not happening. When do you think this problem will be resolved? It's been going
Discussions
862
10
0
Closed
FREEZING CONTOUR CLOUD
Cloud dvr freezes, wont play back, skips. What the heck people! Seems this is a common problem. We are paying hard earned money for this service. WHAT IS THE FIX?
Discussions
404
8
0
Closed
Dvr never works
Constantly having issues. Freeze, no sound, can't fast forward. I have gigablast, wireless, newest modem, pods bill over 380 per month. What am I paying for? I have had 5 technician out in the last year for issues. Cox just wants more money, don't actually fix anything. Don't think they have upgrade
Discussions
98
1
0
Closed
Remote
I need to check on getting a remote control. My volume buttons don't work
Discussions
85
2
0
0
Closed
15 second or 30 second fast-forward button
.15 second or 30 second fast-forward button It is hard to believe that with sophistication like a voice remote control there is no way you can fast forward a DVR show 15 seconds or 30 seconds. Seems to me like Cox sold out to some commercial media companies or a conglomeration of them to make sure w
Discussions
9.8K
7
0