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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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Channel not available "We're having some trouble on our end..."

CBS, NBC, ABC, HBO, Starz, Showtime and few other channels bring up "Please try again" blah, blah, blah (XRE-03059). Did the reset and the refresh. Any ideas how to resolve? Cox website "no outages" in my area (Scottsdale, AZ).

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Magnolia Network & Tivo

I have a TIVo Bolt with a tuning adapter. I can view all of my channels accept the Magnolia Network. The screen goes black and nothing happens. Cox is blaming Magnolia. Magnolia is blaming TIVo and TIVo blames Cox. I’m sure it has to do with the tuning adapter but don’t know how to solve the problem

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Why does Cox need to update their tv service every day? Is it simply to gather information on customers, probably. It certainly does not interfere with the frequent interruptions in their service.

Why does Cox need to update their tv service every day? Is it simply to gather information on customers, probably. It certainly does not interfere with the frequent interruptions in their service.

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Missing Episodes of Call the Midwife, Season 7

The first two episodes of Season 7 came up blank on my TV (local Arizona PBS station, channel 8/1008), and ever since the episodes that have been shown are missing from the episode list on Contour. The only episodes showing for Season 7 are Episodes 6 and 8 which have not shown yet (no Episode 7 eit

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Issues with TNT

I have been having issues with TNT for past few weeks. It is not only with my box, its also on my contour app and the TNT app itself. I have reset my cable boxes and modem mutiple times.

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Slingbox 500 with a Cisco XiD (Model CXD01ANI) Contour 2

I have a Slingbox 500 and the Slingbox setup does not include a remote specifically for my new Cisco Model CXD01ANI box. Does anyone have experience setting up Slingbox 500 with this box?

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acc/espn streaming app is up and running

thanks..

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System not finding receiver codes to pair

I recently exchanged my old Contour remote for a new one. It paired for Voice Control and it paired for my TV. However, when I try to pair with my receiver, all I get is "searching for codes" on the screen and nothing else happens. Is there a way to manually find the code screen and enter the code?

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Annoying message

Upon startup on one of my three tvs I get a message about software update available. It has a two button response available of "yes" or "no". Neither can be clicked and message goes away after a time but comes back at next startup. How do I get rid of this annoying message?

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ACCN

UVA plays Pittsburg at 7:30 on Saturday. I will not get to see the game. Why you may ask? Because Cox ISN'T CARRYING THE ACCN NETWORK!!!!! I pay OVER $200 A MONTH for digital cable and internet. I can get PAC 10 or TWO SEC networks, but NOT the ACC network! Is it time to look into HULU and DirecTV?

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