TV

The search function on both my Contour 1 boxes will on return programs in the On Demand directory - it no longer returns channels and future date entires so I can easily set my DVR recordings ? The search function used to return both when I searched by program name. Has the guide SW been changed to

Just installed new tv an the cable box is flashing purple and keeps resetting every 15 mins

Would be nice if just once, we could watch an hour of TV without the screen going blank at least once. Happens almost every evening. Have reported multiple times but nothing helps. Yet, Cox is quick to bill for crappy service. Need to find another service. Not worth $300+ a month for a service that

I am having an issue with the time of updates. I was told that updates are scheduled to happen around 2 am. But over the past two weeks the updates are happening as early as 7 pm. I contacted tech support and was told that there was nothing they could do. As an apology for the hassle they gave me a

No cable tv since last night

Today, Saturday 12/14/2024 start my 4th day without any cable TV. I have never experience such a prolonged issue in my 50+ years with COX, even when it was Dimension TV. Very frustrating!

I just moved into a new neighborhood on Nov 13th. It took 4 phone calls and a store employee to prove my house (and neighborhood) existed. When they did come out to hook up fiber optic internet they left the cable laying on the ground across my back yard saying they would send someone out in a few d

Cox did an upgrade on December 11. When I turn tv on I only got sound. Had to manually reset dvr box to get a picture. Same thing happened today. Anyone else having this issue? I guess I need to call cox as I am not going to reset the dvr every time I turn the tv on.

In spite of all the hype about how good the Contour TV app is, I would like to know why it is worthless to me when I am out of town. The message I get from the app is that I have to be near my "home wi-fi" for it to work. Why bother to have it then? I cannot watch either live or recorded televisions

We have a dvr in our home, but a Cox tech said he moved us to the cloud - how do I know if we are using Cloud DVR or the one in our home?