New Contributor II
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4 Messages
Poor Service
You service and new cloud boxes are terrible. First, Thanksgiving weekend, cable was off from 4pm Wednesday to 3pm on Thursday - missing the Thanksgiving football game.
Second, your cable box schedule was off by hours. My recording of the West Point football game started 3 hours after the correct time.
Third, my DVR recording will not play back - I get all kinds of incorrect messages - all resulting in no playback.
I have never seen such poor service from Cox at such a high cost!
What should I do?
Allan
Moderator
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2.3K Messages
8 months ago
Hello. I recommend sending us an email with your full name, address, and a brief description of this concern to cox.help@cox.com
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