New Contributor
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2 Messages
Contour receiver stuck updating
Hello, I just set up my contour receivers yesterday and this morning around 8 I turned on one of them and saw the message “Just a moment… You’ve caught us in the middle of a quick household update. We’ll be finished in a few minutes.”
it has been stuck on this screen for 3 hours now. My 2 other contour receivers work fine. How long is this update supposed to take? Can I unplug or restart this receiver or will that mess it up?
WiderMouthOpen
Esteemed Contributor III
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3.5K Messages
7 months ago
No update should take that long. Either the box broke or it got stuck. Either way a reboot shouldn't make it worse. If a reboot doesn't work, swap it out at a Cox store.
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