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Internet
Topics related to internet devices, our services, etc.
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Welcome to the Internet Forum
Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth
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EVERY. SINGLE. DAY.
I have had it. Every single day, MULTIPLE times a day, all of our Cox services go out. All the time. Phone, internet, tv. And there is no way to report an issue online like there is with Eversource. For as much as we pay for their “services”, we should have problem free service. Absent a major power
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Bug — Disabling Cox Hotspot in Privacy Settings does not remove "CoxWifi" / "Cox Mobile" SSIDs from Panoramic Gateway
Issue: I'm trying to permanently disable the Cox In-Home Wifi Hotspot guest networks broadcasting from my Panoramic Wifi Gateway. Despite following the documented steps, the guest SSIDs remain broadcasting. Steps I followed: Went to My Profile > Edit Profile Settings > Security and Privacy Under the
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WiFi is not working
This is the third time my WiFi has not been working probly. I have paid the bill already it’s still working properly. I have reset it and unplugged it and plugged it back in I need help to do this
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About my internet
Hello I would like to know my service is $39, when it’s only suppose to $20 because I’m on a program with my kids in school…
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24 hours no wifi!!!
its been 24 hours and no wifi at all, this is getting ridiculous. Even our neighbors cane to ask because they are over it as well!
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Actively Trying to Lose Customers
I’m absolutely blown away by the lack of effort in keeping customers given competition. I’m paying more than twice what the competition is asking and your upload speeds are an embarrassment. I’m out
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Internet payment
I’m going through financial problems and my next pay check is next week on Friday is there a way I can extend my payment?
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Cox agent asking for my full SSN!
Yesterday I called to see if I could get a promotional deal renewed, and the agent requested my full SSN. I asked if I could provide only the last 4 digits or an alternative, and they said no. I later found out from contacting Cox customer service that agents should never ask for full SSN. I am tryi
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Can I get a proper answer on why my internet is ducking garbage
Yall need to give me a proper explanation on why my connection is soooooo bad , I can’t stream videos , games or basic music , I just want a proper explanation on why yall don’t fix the issue what’s the problem
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