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Internet
Topics related to internet devices, our services, etc.
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Welcome to the Internet Forum
Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth
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Cox is terrible
Raise my bill every month cause they want me to upgrade I wish I didn’t have to use them this company sucks
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Why do I even pay for a service that doesn't work?
I have time off from work and all I want to do is use the Internet to enjoy my time away from work. The constant outages are extremely frustrating. I have proof as well. Living metropolitan area of Phoenix AZ Cox is the only high speed ISP. I would have switched years ago if they did not have a mono
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Cox WiFi Virginia
Anyone else having issues right now with WiFi in Norfolk or Virginia Beach?
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Unplanned outages are starting to get ridiculous.
I keep getting unplanned outages in my area and its starting to get ridiculous. It started happening every week for the last 2 months. Now its happening every other day. Can you guys fix this whatever is going on correctly please. I dont even care about getting my bill prorated. I just want my inter
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6+ Outages in the past month and half
Titles says it all but I live in 100+ resident Condo building in Northern Virginia and Cox is our only currently available internet provider. These outages have been occurring with increasing frequency over the past 3 months. Is there something being done to address this long term? If not I'm going
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Both cox app are not working and my wifi is trash now
Doesn’t let me go into my wifi on the cox app. Troubleshooted it and says everything is good. It doesn’t let me go into the cox Panasonic wifi app either after signing in. Also my wifi has been trash what’s going on the last couple days?
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Internet Outage San Diego
In San Diego with Cox internet intermittent this week…cutout now. Frustrating I troubleshoot my side knowing it on Cox, but their app says “No known issue.” You know internet is out, just post on your app. And what’s going on in San Diego that Internet is out…there’s been no rain or snow. yeah, yeah
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Service tech is late
I have an appointment (between 8-10)today for new service to be installed. No one has called and no one has showed up.
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Service outage
I’m very pissed that the internet went out around 2 this afternoon while myself and my family are working. I lost hours, they lost hours as well. Now cox is saying 2am. It went from 6pm to 10 pm and now 2am, this is ridiculous and we should be compensated. My family and I cannot afford to miss any h
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