Internet

Up until July 3 2019 I had the preferred 100/10 internet package in my Cox bundle and had 0 issues with upload speeds and streaming to Twitch.tv. Since the free upgrade to 150/10 for internet my upload speeds have varied from .5mb to 12mb. Download speeds have not been an issue at all. On July 14 i

We have the ultimate package which not only is performing slow but tends to completely drop out from time to time. Looking for 150 down and 10 up but we're getting this PING 23msJITTER 4msDOWNLOAD 7.7MbpsUPLOAD 10.8MbpsModem: TP-Link TC-7620Router: Netgear N600I've reset the modem and router numerou

How many bonded channels should I be getting on a SB6190 with Ultimate Internet? I show 20 out of the possible 32 bonded for download. Thank you.

Cox is covering data overcharges from March 16, 2020 through June 30, 2020. My current Usage Cycle is June 06, 2020 to July 05, 2020. Will my current cycle be covered if I go over? Wondering since most of the usage cycle is still in June.

Well to all the people on here pulling out their hair and spending insane amounts of time on this issue, Epic has finally answered us and are working on a patch coming in the 8.1v update!!! Lets hope this is the answer we have all been waiting for! www.google.com/.../

Everyday (multiple times a day) my internet connection drops. Often times it's down for 6-10 hours.... The downstream light keeps flashing and the rest are off. Anybody have any suggestions on how to go forward finding a fix?

This post is mainly for tech nerds like me who want to be able to do some troubleshooting on their own. Let me start by saying that I've been very happy with Cox service overall. I'm working through an issue with them right now relating to several problems that had been building up for a while. This

I've been dealing with packet loss and ping spikes since covid-19 and even BEFORE this whole thing started happening. Never are they ever admitting to their faults and are constantly lying about their "complex infrastructure". If that's the case, then why I am getting constant spikes in VoIPs and on

I'm having trouble with the ping spikes while gaming, when I checked the Cox network status I saw the uncorrectable codewords in 5 indexes. Is this the reason that cause the unstable download and ping spikes? I'm using panoramic wifi gateway, put it in bridge mode and using my own router. Downstream

Anyone have any advice? Tier 1 says, call Arris, it isn't us... I'm experiencing after an outage in our area a couple weeks ago, speeds less than half of normal, and repeated packet loss and log entries; 04/14/2020 20:0624366940615"Dynamic Range Window violation"04/14/2020 20:06820012005"RNG-RSP CCA