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Internet
Topics related to internet devices, our services, etc.
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Welcome to the Internet Forum
Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth
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Outages
The last few months of outages is insane. I had Direct TV / AT&T and maybe recall twice in 10 years it going down. Cox is a regular occurrence and the messaging of when it will come back is never accurate. I even paid less for AT&T/DT. Get your act together. No way to run a business and is hurting m
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Cox just took the remaining money in my bank account for taking more than twice the amount of my bill????
My review non profit company is responsible for an average of 800 million rating reviews and comments per year and I think now it might be the time to use my company as a platform to get a message to the people who own Cox co. who probably have no idea how bad some of their customers are being treat
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Internet connection
I just oaid the past due amount for internet. Can I get it restored?
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Can't login to new Panoramic Wifi Gateway
I just got my new Panoramic Wifi Gateway provided by Cox (Brand: TECHNICOLOR, Model: CGM4981COM) and I can't login to the router. I tried factory resetting it and using admin / password, admin / admin, leaving it blank, admin / last 8 of the serial number and none of them are working. I don't know t
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Payments
I made a payment before my bill was due. I should have had a $0 balance but my bills shows I owe 90$
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Outages
This is really getting out of hand. For the whole month of April I had outages at least two or three times a week and it’s still continuing in May. My internet has been out since early this morning. They said it should be fixed by 8:49 AM this morning and then it was changed till after 12 this after
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Zero Customer Service
Does anyone else have the issue when they speak to customer service where they get no where but back to the same place they were at? On top of that, the absurd wait times to speak to someone, whether that be via phone or chat. I have been waiting for an hour and a half to speak to someone through ch
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overcharged data usage internet
our Internet data keeps spiking even though our actual usage has not changed. I tried to get help in the cox store in Tempe marketplace but Luz was rude and dismissive. I was told to call billing but they also could not tell me what device was using 250gb of extra data over a 4 day period. what's go
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