Internet

I live in Fredericksburg VA, on the app it says no outages but I still don’t have internet connection.

Hi. I called to cancel my internet today. Shortly after, I get a service tech alert text telling me I have an appt. Had no idea why so I chatted with customer service. They finally tell me it's to install a POE filter. Customer service had no idea why, only what was listed. So I researched POE filte

Hello, We have had no service since about 8 PM on Friday June 12. It is now over 12 hours and it is still not resolved. The status page is not helpful as it keeps increasing the estimated resolution time every 4 hours. It has never taken this long before. Can we please have this resolved or provide

Who do I talk to about changing channels and gettting on a channel with less problems or do I need to get a tech guy for this ?

Why is my internet showing its good and it’s not. My internet has been up and down for 3 days I can’t get any thing done. I shouldn’t have to leave my home where I pay WiFi to go elsewhere for WiFi to complete my task. It’s showing it’s up and 100% when it’s down I’m so frustrated with this

I pay over $350 a month for cable and gigablast. I’ve been in my home for almost 20 years and service was always consistent until about two years ago. I have gotten everything that I was told to get and yet my service is spotty at best. The cable goes down often and then when it does play the sound

I swear yall need to stop scratching yalls cracks and freaking fix the ducking node stop lagging me out i don’t need to contact anyone on email just ducking fix the issue yall special in the head or something final warning I swear

I have had cox at my home for 6 years. During the pandemic I frequently thought how lucky to have such consistent and reliable internet in such times. In the last 6 months I have made a half dozen calls to customer service about bad service, dropping signal, wifi networks just dropping for hours. Af

Experiencing internet outages due to “network issues in my area” 7 days in a row. Cox technical support can’t give me straight answer as to what is happening. Worst service Ive ever had.

Quick 2 hour update , the “ planned maintenance “ was a fake maintenance it was just to make it seem that they were fixing a issue but no they haven’t so they haven’t fix it , very disappointing