Internet

I have had cox since 2023. My bill changed this month with no warning from 69 to 100 due to a "promotion" ending when they gave me said promotion for the next month. So you guys just screwed me out of 30 dollars for what? I am so upset and couldn't get help, a refund, nothing. Instead I got a rude c

Is there a reason I can't check the outage map by using my pin? I'm not the main account holder, but was assigned a pin to use for tech support, and I should be listed as an approved person on the account. I understand the extra security needed to make any changes to an account, but it doesn't make

Why is the internet always goes out with no fixes or “sorry for delay” this company is weird because it still charges you full price monthly, but does not fixed their internet problems. Google fiber with give you credit for the internet going out and discounts the next pay period. This company inter

I’m leaving this message for customer service. Your system is inefficient and does your customers a disservice. Your business feels shady, you try to keep us on the line as long as you can so we give up and just pay your hidden fees. Your live agent didn’t ask for my feedback after going through the

This is asinine!!!!! I hope I will get an refund for a day without internet.

Hi I need to ask a question I have 2 Internet accounts In my home one is for my son and one is mine I pay the maximum for each of them I have been having trouble with my internet connection going out on both accounts Cox sent out a rep and they found a lot of problems with the cable so they replaced

My Vankyo Chrome tablet will not connect to Panoramic Wifi. My other devices PC phone tv connect without problem. The Chrome tablet wifi successfully connects with my phone hotspot and with the library public wifi. This seemed to happen after I changed my data plan. It worked in July but no longer w

Two outages lasting hours each in one day. And basically guaranteed that this won't be the last of it. It is absolutely insane the amount of "outages" you have, let alone the stupidly long time it takes you to get it back up. For the "number one provider" for whatever reasons you claim, you have the

There has been an internet outage in my area all day. Resolution time has repeatedly moved to the right from the a.m. to now 8:50 p.m. Having Cox cable and also requiring wi-fi, I could not work and will likely not be able to watch the World Series Game 6 tonight. I surely would like to see my bill

My internet is really slow as of Saturday. Download speeds 27 and upload 10. I’ve been on hold for the last 30 mins and haven’t been able to connect with anyone. I’ve been through all of the trouble shooting with their chat bot. I think in 2025 everyone knows to power down their equipment for 30 sec