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Internet
Topics related to internet devices, our services, etc.
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Welcome to the Internet Forum
Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth
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Constant Connection Interruptions and massive Packet Loss
Over and over again over the last few weeks, I've had service interruptions that all follow the same pattern. My connection will come and go, seemingly halfway decent at times and completely useless at other times because of packet loss (anywhere up to 40-60% packet loss). Occasionally, the cox stat
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How to report a WIFI hotspot outage?
There is a particular WIFI hotspot that I use. It has not worked in about three weeks. Can I call customer service? Or is there a support group that I can contact? Thanks Daryl
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Is Cox going to lift data restrictions?
Cableone, Comcast, ATT, Tmobile and more have already done so. Is cox going to follow suit with this?
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Cannot maintain tv connections. Speeds not good
I upgraded to Gigoblast with Panoramic Gateway about a month ago. Since that time, I have had nothing but problems. My televisions are all smart tvs and I must reconnect them daily. Also, I have not gotten speeds above 240 mbps. Honestly, my previous service was much better for less money. I've trie
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Thoughts on a modem/router for ultimate service...
So yesterday the installer tried to hook up my brand new, latest Netgear wifi6 router CAX80. I bought it the day before, the power would not stay on. So I had to resort to a Cox modem. Any suggestions on a modem router approved by Cox? I am getting a 280 MPs download speed, but would like something
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UNABLE TO SEND EMAIL (TODAY)
I have a series of emails that have been going back and forth for over a week. Today I attempted to reply (once again) to the same series and received the following error: Does anyone know how to correct this? I'm using the most current version of Thunderbird.
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wrong cox model name in gateway network
in my gateway https://wifi.cox.com/network I can see the gateway details model name as Model NameCGM4140COMThis is my old modemI upgraded to Panoramic some months ago and I've refreshed / restarted the modem multiple times.What should I do to fix?
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Panoramic wifi port forwarding not working as expected.
Trying to port forward. And it will let me do it but not in the method im wanting. external(1234) -> Internal Port(4321) (192.168.x.x) for example all my old routers allowed me to set whatever external port i wanted and route it to the appropriate internal port number. Ive searched everywhere and it
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