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Internet
Topics related to internet devices, our services, etc.
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Welcome to the Internet Forum
Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth
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Missing Hotspot
The hotspot shown on the map as xxxx 90TH ST STE 625 Scottsdale, AZ xxxx has been down for over a Month. You should remove it from the map and list.
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billed twice
I signed in to pay my bill and the connection was not working so it said it didn’t go through. So I refresh the app and then pay the whole bill and I am finally charged. I check my bank statements and see I was charged twice even though the first attempt didn’t go through on apple pay but did deduct
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WHY SO MANY DAILY INTERNET OUTAGES IN HAMPTON, VA?
I work from home and have had internet outages daily on Friday, Monday and today! There’s no way these are UNEXPECTED or UNPLANNED outages. I have no other option but to drop Cox or lose my job.
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Internet issues
I have had Cox for two years and this whole last year has been nothing but issues. The Internet keeps freezing things shut off. I call to figure out how to fix it and no one knows how to do anything. I restarted the modem I restarted everything turning things off closing out apps nothing
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Getting tired of service interruptions.
I work from home and my seeding job is live-streaming. My internet loses connection at least once if not twice a day, costing me money. Once I've jumped through all of the hoops to get to an actual person, i got told with an attitude that there are no issues in your side where there CLEARLY ARE. And
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Internet Outages are Becoming Frequent
There hage been at least 4 lengthy Internet o outages within the last month or so. Are we being credited for time lost and inconvenience? In Centennial Hills area Las Vegas.
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JFC 4th time this week
Why is the internet going down constantly? This is the 4th time just this week. You guys suck!
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SB8200 not showing DOCSIS 3.1 OFDM
Anyone have any idea why a used SB8200 would connect to OFDM on downstream(blue downstream light) but a brand new SB8200v3 would not? I tried the old modem first, before opening the new one I bought Incase used one didn't work. New account, self install. Used one got online(self reg 172 IP) with the
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