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Internet
Topics related to internet devices, our services, etc.
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Welcome to the Internet Forum
Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth
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No internet again
It’s going very slow and sometimes doesn’t even charge the videos, this is after their "repair”
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Constant drops and outage
For the past couple of months the internet would randomly drop and reconnect multiple times throughout the day - several times per hour. Then two weeks ago the internet went completely out for hours and had to schedule a tech which the earliest available was the next day (two days if your internet g
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Out AGAIN
I had 7 outage days last month and am now experiencing another one today 8/7. This is getting to be ridiculous. COX should automatically credit us for outages. We shouldn’t have to go through chat and jump trough hoops to get a bill credit.
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Out again!
We’re out again. What happened to the great connections we’ve always had….until recently? We pay a premium price for what has become poor service and have lost much of On Demand. We’re getting closer and closer to cutting the cord.
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Problems with internet
We have been experiencing constant off and on internet outages for at least 6 months. We were given a new router and yet it still continues
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Internet Service Buildout in Bella Vista AR
We bought a new construction home in Bella Vista. When we tried to establish service, we were told that Cox would have to extend their network to get service to our address. (Never mind that every surrounding house seems to have service.) I heard from a Cox "Planner" who told me that it would cost $
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Why does this keep happening?
I thought it was the modem. It was damaged so i returned it and got a new one and im having the same issue. My internet just randomly stops working. Then o see on the forum im not the only having thos issue. What is going on? Yall bumping up prices bit cant even get the services being paid for runni
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Outage everyday?!
Cox you've lost another customer. I'm done. And from reading the forums, I'm not the only one every day. Every. Day. We experience an outage around the same time. Try to get a hold of somebody in customer service or support good luck all automated and when you do get hold of somebody they can't unde
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