Internet

Internet

Topics related to internet devices, our services, etc.

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Welcome to the Internet Forum

Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth

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Another outage

Once again, our Internet and tv service is out! This is the worst cable service I’ve ever had!

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Connection issues

i pay almost $150 a month for internet and it never works. My phone runs faster, calls run smoother using regular phone data and WiFi off. I’m genuinely getting frustrated. Why pay for WiFi if it never works. Cox sucks.

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Daily Internet outages

I swear every single day, my Internet goes out for like 5 to 10 minutes every hour. It takes about 30 minutes talking to a live agent just to get a two dollar credit to my account. It’s driving me insane I am about to switch Internet companies. Is anyone else having this issue

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call centers lieing they are not in america

what great customer service. your call centers are CLEARLY overseas. your workers lied to me and said theyre in az, they are NOT!!!! i can barely understand them and when i asked them they couldnt tell me the city they were in, QUIT OUTSOURCING TO OTHER COUNTRIES!!!!!!! ill just quit and go with qua

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Accepted Solution

Do I upgrade to the 1 gig or nah

The only reason I’m asking so the constant lag and outages and reset , I enjoy gaming but cox internet can’t really handle it anymore so idk if the 500mpbs with the unlimited or the 1 gig unlimited would help or not I just need a yes or no I don’t need a fake bot to upsell me , quantum fiber could b

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Relocate

Estrella Park, located on the east side of Buckeye Road south of 107th Avenue, is undergoing a relocation project. We’ve been informed that the relocation is for Cox, but no official notifications have been sent to date. Based on conversations, construction is expected to occur directly on the prope

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Request for Review of Inefficient Customer Service Experience and Unresolved Retention Offer

I would like to express my frustration regarding my recent interaction with Cox customer support. Over the course of approximately one and a half hours, I engaged in a lengthy chat session discussing my account, available promotions, competing offers from another provider, and the retention offer th

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Schedule payment

I was wondering if I can schedule a promise to pay.

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26

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Multiple significant outages in a month timespan

Will there be credits or refund available? I’m a single parent and student. Internet and video calling are crucial

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33

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Constant disconnects xxxx

over the last few weeks there have been constant outages in my area xxxx. i work from home and it is becoming quite irritating.

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