Internet

I just ordered service to be turned on this coming Wednesday, but I just realized I forgot to add unlimited data for the $30 promo price. When I went to go add it, it was a normal price of $50. Can it be added before installation for the $30 or would I have to cancel and re-order?

Hello, An agent applied a payment arrangement to my account that i did not know was happening, agreed to or knew the terms and conditions of. Has there been a policy change within cox that is allowing their agents to set up payment agreements without the publics approval or knowledge of?

No updates, no way to talk to anyone in “customer support.” We are switching to Verizon 5G Internet as soon as the box arrives. Cox clearly hates its customers.

I'm writing to see if anyone else in the community is experiencing the same issues I am. For the past several weeks, my internet service has been extremely inconsistent and unstable. I'm paying for the 500 Mbps plan, but my download speeds frequently drop to 19 Mbps or even lower. The connection als

I’m currently experiencing ongoing internet issues with Cox, and the situation has become increasingly frustrating. I originally subscribed to a higher-speed plan (up to 1 Gbps) based on the speeds advertised and availability at my address. However, I consistently received much lower speeds than pro

I have moved around the country a lot and never seen an ISP with this many outages. You can cite storms/bad weather all you want but this never happened in other places with frequent storms like Hawaii and Florida. Just shameful service.

I have a couple of teenagers that think they're their old man doesn't have any idea what TOR is. Their old man doesn't think they realize how much trouble they can get into screwing around there. Is there any way I can block TOR traffic using my standard equipment? I'd hate to have to put my router

Ever since Cox sold my primary email account to Yahoo Mail all I get in my Inbox and junk folder which takes me a lot of unnecessary time to mark it blocked and yet those unwanted emails keep coming. Most of the are disgustingly pornographic or obviously fraudulent spam and I am sick of Yahoo but si

I have a 2-3 month old modem running on a small table with nothing near it and full 360 ventilation. But when my internet went out recently, I noticed the metal fitting where the coaxial cable plugs in is very hot to the touch. I bought a new cable, but it’s still hot. Is this a problem? Fire hazard

Quiero cancelar mi servicio de internet con ustedes lo antes posible porque me mudo de estado.