Internet

When do we expect Docsis 4.0?

1 Hour and 50 minutes on hold? If you are going to be in business and take payment for a service shouldnt you be able to provide the service. Our inherited cox equipment if old and outdated. Internet is constantly going on and off, have done app resets, customer service resets and technician resets.

I recently purchased a CM3000 device. On the webpage it is displaying as a CM2500. DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=***********;CMTS-MAC=*********;CM-QOS=1.1;CM-VER=3.1; This is a common error code I receive on the modem, and have frequent i

It is unacceptable to pay for a service that is down an entire day without an actual update or ETR. Been experiencing this outage in portsmouth RI, and its set me back with work, and the wife back from her online classes. This is precious time we wont get back, I do hope cox will compensate.

I am the IT manager for a local gym and need help determining a few things. Can someone tell me if the box circled in red might be providing WiFi or if the modem would or could provide WiFi could I delete this box? It is a TM804. Thanks stoltzk@gmail.com

I applied for the senior discount, what must I do to receive this?

Will this work with my Cox Internet? TP-Link Deco 7 Pro BExxxx Tri-Band

The past week or so I’ve been receiving notifications from the Cox WiFi App that “suspicious content on (device). Tap to view. Only unblock if you trust the site”. The part that has been weird is we will receive these notifications when the device is turned off. Any ideas on what’s happening?

Hello, I am writing to formally report a serious customer service and escalation failure that occurred today, a few hours ago, during a technical support call regarding an internet provisioning issue. I have been a Cox customer since the early 2000s, and this experience was well below expectations.

Over the last 2 years, I spent time dropping services to lower my bill from 167 a month to 139.99 per month. Today, I got a notification tell me "Good News, we have new plans for you on a plan you can afford". How is raising my price good news? I only have internet, and now you want 180 a month for