Internet

Internet

Topics related to internet devices, our services, etc.

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Welcome to the Internet Forum

Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth

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Internet outage

We’ve been having continuous internet outages the past several days ever since an “upgrade” was done in our area. Zip code 02828. When will this problem be resolved?

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Internet Outage for 48+ hours.

Internet has been out for more than 48 hours. All the repair estimate time does is give a time and then when that time is reached it will just add 3 more hours and then so. Says repair time will be at 11:05 am today but I bet it will just change automatically to 2:05pm once it hits

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Internet outage since yesterday afternoon

It happened 2 weeks ago - outage for 12 hours. This time, after 27 hours, it still not up. I made a call to tech support number, but they hung up on me. Estimated repair time has been updated until 3:01pm, now the update text messages are e not coming any more. What is going on????

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No internet again

It’s going very slow and sometimes doesn’t even charge the videos, this is after their "repair”

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Constant drops and outage

For the past couple of months the internet would randomly drop and reconnect multiple times throughout the day - several times per hour. Then two weeks ago the internet went completely out for hours and had to schedule a tech which the earliest available was the next day (two days if your internet g

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Out AGAIN

I had 7 outage days last month and am now experiencing another one today 8/7. This is getting to be ridiculous. COX should automatically credit us for outages. We shouldn’t have to go through chat and jump trough hoops to get a bill credit.

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Need check the payment condition

Why did the bill increase by $30 this month.

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Out again!

We’re out again. What happened to the great connections we’ve always had….until recently? We pay a premium price for what has become poor service and have lost much of On Demand. We’re getting closer and closer to cutting the cord.

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Problems with internet

We have been experiencing constant off and on internet outages for at least 6 months. We were given a new router and yet it still continues

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Internet Service Buildout in Bella Vista AR

We bought a new construction home in Bella Vista. When we tried to establish service, we were told that Cox would have to extend their network to get service to our address. (Never mind that every surrounding house seems to have service.) I heard from a Cox "Planner" who told me that it would cost $

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