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Internet
Topics related to internet devices, our services, etc.
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Welcome to the Internet Forum
Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth
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Wife Extender and Continued use even during power outages
▼ Spoiler Has anyone gotten or used the wife extender with the 4 hour batter pack in case of loss of power or network issues? They are trying to sell me on $7.38 per month plus $50.00 deposit. My thoughts are why should I pay "insurance " on a service that should always be working. Im not going to l
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After being a Cox customer for 10+ years, I transferred my service through the Cox app when I moved houses. After the move, the new service kept giving us “Welcome to Cox” messaging, which in hindsight should have been a sign that something had gone wrong with the transfer. A few months later, I sta
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High Pwr (dBmV) levels on modem?
I recently took a look at my pwr (dBmV) levels and noticed the appear to be quite high. Is this a normal range?
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How do I get updated router?
My router keeps cutting out and blinking. It's not connecting anything sometimes. How do I go about getting an updated router since mine is 5 years old and acting FUNKY?
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Cox Internet Service crash 5/24/26
Cox internet service crashed for several hours 5/24/26 in West Springfield, VA. When it finally came back up my network/IP address were gone for wireless connections. Before it crashed I had just finished listening to a program online. I received text messages from Cox three times that they were hav
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Motorola is NOT Motorola!!!
FYI, if you see a modem on the shelf at a store that says MOTOROLA on it, it's NOT a Motorola modem. Zoom Telephonics secured an exclusive, multi-year trademark licensing agreement with Motorola Mobility., and slapped the name "MOTOROLA" on their (Zoom Modems) and other pieces of equipment. ARRIS pu
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Cable Modem Critical Problems MB 7621
I’m receiving these errors from my event log in Motorola MB 7621 ( 2.5 years old). Warning (5) Dynamic Range Window violation Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out Warning (5) DHCP WARNING - Non-critical field invalid in response Critical (3) No Rangin
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Why is it so hard to get service to my new house
I've called and message cox 4 times now to try and set up service to my new address and they keep saying the same thing its not serviceable yet have to place a work order to get it out there and I've done that had the order number a well and they say i can check the eta from it and then when i try t
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