Internet

After being a Cox customer for 10+ years, I transferred my service through the Cox app when I moved houses. After the move, the new service kept giving us “Welcome to Cox” messaging, which in hindsight should have been a sign that something had gone wrong with the transfer. A few months later, I sta

When will I receive my Wi-Fi box?

I recently took a look at my pwr (dBmV) levels and noticed the appear to be quite high. Is this a normal range?

My router keeps cutting out and blinking. It's not connecting anything sometimes. How do I go about getting an updated router since mine is 5 years old and acting FUNKY?

Cox internet service crashed for several hours 5/24/26 in West Springfield, VA. When it finally came back up my network/IP address were gone for wireless connections. Before it crashed I had just finished listening to a program online. I received text messages from Cox three times that they were hav

FYI, if you see a modem on the shelf at a store that says MOTOROLA on it, it's NOT a Motorola modem. Zoom Telephonics secured an exclusive, multi-year trademark licensing agreement with Motorola Mobility., and slapped the name "MOTOROLA" on their (Zoom Modems) and other pieces of equipment. ARRIS pu

I’m receiving these errors from my event log in Motorola MB 7621 ( 2.5 years old). Warning (5) Dynamic Range Window violation Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out Warning (5) DHCP WARNING - Non-critical field invalid in response Critical (3) No Rangin

I've called and message cox 4 times now to try and set up service to my new address and they keep saying the same thing its not serviceable yet have to place a work order to get it out there and I've done that had the order number a well and they say i can check the eta from it and then when i try t

I need to switch my cox internet service to Something cheaper

Internet isn’t working but cox app says there are no issues. I’ve been resetting and troubleshooting and unplugging. Still nothing