Internet

Internet

Topics related to internet devices, our services, etc.

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Welcome to the Internet Forum

Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth

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Connection problems

it says I’m connected but the connection keeps dropping

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Internet outages daily

Can someone from Cox please explain why we have multiple outages a day with our internet? Also do I have to walk into a Cox store to get any communication about how to fix this issue? Extremely frustrated with outages and looking for another service provider ASAP

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Internet outages daily

I need the internet to work and I continue to have outages almost everyday. Is there a reason there are so many outages in this area consistently? It is really frustrating and I’ve used cox for many years.

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Spam call identifying as Cox Internet Specialist

Today we got a call from this number (858) 592-8787 to an unlisted personal number, identifying himself as Cox Specialist. Asking to do a router reset since there is a concern that he cannot login and debug the "Router issue". We asked him to identify and what purpose, but kept saying its Cox Intern

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Internet Price Hike

I fully understand supply and demand. What I don’t understand is why I am paying such a ridiculously expensive price for an internet service that doesn’t even connect throughout my entire apartment? It’s gone from $35 to $100+ in two years time! For just internet!

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Panoramic Router "Reserved IP" quirks!

Some may think this impossible, at least hard to believe. Since our replacement Panoramic router was put online, it has had a habit of doing it's own IP reservations! It also showed my iPhone as "Offline" even though it wasn't and was functioning fine. I think I can answer to part of these issues. B

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Is (877) 316-1403 a legit Cox Communications phone call?

Received a call from 1+ (877) 316-1403. It was labeled Cox Cimmunications. I started to let it go to voicemail (wish I had), but we have been having internet issues in my area, so I answered it. It was a man, with an accent, who knew my name, trying to sell an upgrade to a higher speed internet. I i

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UNDO a REserved IP on an ECHO

It was a simple matter to set up a Reserved IP for our Amazon ECHO. The only reason I did this is because the ECHO absolutely refuses to connect to our recently replaced fiber PANO router. I've tried everything, .... yes, I truly have! So I thought a cure might be to put the ECHO's IP back into the

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Bad Service and way overpriced

I truly hate the fact that these services don’t have any control on the way Cox charges their customers, the amount of money they charge for a simple service is ridiculous especially now with this economy controlled by the millionaires with companies like Cox that can charge anything they want, they

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Fiber Optic

Where can I find which areas Cox provides fiber Optic Internet?

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