Internet

Cox Edge Server - 68.1.0.187 is having issues and I am losing packets when being routed through it. This explains a lot of the temporary "outages" of a few seconds lately everyone has been experiencing lately. These WinMTR stats are actually the best results i got. I am losing 100% packet in some ca

Ever since yahoo took over mail server, my cox.net emails are going into trash or worse, completely disappearing in the program outlook. These emails are from long time addresses such as banks, friends

I have significant buffer bloat and would like to replace my recently installed router with one that supports SQM? Is a Netgear nighthawk pro gaming series router compatible with my Cox Panoramic Wifi service? If not, ist there a router that supports SQM compatible with Cox Panoramice WiFi? Thanks!

Status indicates there is no outage, we have not had service for almost 24 hours!

Current download speed via Google is 3.84mps on laptop. Did get a 39.5mps on my iPhone. Not very close to the 1gig that my modem says it is doing. I haven't seen a speed greater than 430mps in the past several weeks. It seems to just go back and forth from about 330mps to 3mps throughout the day. It

Started receiving texts from Cox around noon yesterday, saying that the outage can be expected to be resolved by 3:44pm, then the estimate became 7:44pm, then 11:44pm, then between midnight and 6am. Now the status message states I might be experiencing intermittent interruptions. an intermittent int

For the past couple of days now my internet has bounced between perfect and barely functional. I’m paying for the gigabit plan, and so seeing that I’m dropping $130 for my connection to struggle to maintain 200MBps is inexcusable. I have gone through the charade of resetting the gateway to no avail.

Why do the Cox: mobile app, website, and customer support groupall provide false information regarding local network status/outages now? Previously the app & website provided accurate/timely outage information, and you could get SMS updates on top of that. Now, everything/everyone within Cox says th

Do not get Cox internet. Customer Service Representatives do not know what they are talking about. They will each tell you a different thing and then over charge you for a mistake they made. I have talked to several representatives and they keep transferring me to other lines. No one is trying to he

We've now entered the phase of life where we need to set time limits on tech use for our tweens. I set all that up today via the app (assigned everyone's tech where it goes + applied time limits + "pause the internet" when those limits have been reached. Cool, except after the allotted time / usage,