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Internet
Topics related to internet devices, our services, etc.
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Welcome to the Internet Forum
Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth
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Outage around the same time every month when the Bill is Due
I’ve been experiencing an outage every day since last week. What can seems to be the problem? Every month or so around the same time the Bill is Due here comes an outage again.
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Need to reboot modem
Just started services and there’s a modem here from previous services my friend had canceled so wanted to reboot and use my service on device so the internet can start working please
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Overcharged
Can someone help me. I got over charged $80 for something that I didn’t know about. I had supposedly gotten the unlimited plan but then I looked at my bill and now I owe $130. For something I didn’t get explained I had been told I had the unlimited and that’s why I changed to the plan I have. But an
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Once again there’s an outage
As good as cox once was they’re pure garbage now. Another Saturday with no cable or internet!! Between being out priced and having more down time then most other companies I’ll be making the switch this coming Monday!!
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Am I still suspended or what
I called and scheduled a tech to show up and he showed up and replaced the cable but it’s still lagging it’s still not staying consistent and not doing what it supposed to be doing , can I please get some type of info on what’s wrong with my router or area
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DAILY outages 11am to 1pm
Every day now and this is UNACCEPTABLE for what we pay in internet fees.. My internet completely drops sync between 11 am and 1 pm every day due to thermal expansion on the lines. My Nighthawk's downstream and upstream power levels are falling completely out of spec during peak heat. I need a line t
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Service outage
I have cox fiber. We down 07/17/26 at 12:25 and still is not up at 7/18 7 am. I missed a whole day of work because of this and look like I’m going to have to figure something out for today cause I can’t afford to miss another day of work. This is ridiculous.
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Upload speed issues
Don't know if it's the area, and after having a tech out it doesn't seem to be a problem with my equipment. My upload speeds have been garbage. I'm suppose to have a consistent 100mb, but constant testing has shown that it's dropping as low as 5mb. This is been happening for a bit now and I'm on the
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Wifi
got a new WiFi box from cox and the WiFi is in and out always. All TVs gaming systems and phones always keep losing signal then it doesn’t reconnect atomically you have to login every time
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Cory
Was wondering if yall have anything that opened up today I would love to have my internet hooked up today if that’s possible
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