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Internet
Topics related to internet devices, our services, etc.
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Welcome to the Internet Forum
Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth
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Outage
So my internet has been out for almost a day and a half. Rep couldn’t connect to my modem and said maybe my modem is dead. Bought a new modem to find out they updated my area had an outage. Now they say after a day later outage is resolved but still can’t connect to modem. Been out of internet and t
Discussions
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How long are temporary lines supposed to be in place?
We have had a "temporary" line that is laying across a fairly busy road for around a month now and it has been replaced something like 3-4 times now because as cars run it over it continues to get destroyed. My question is how long am I expected to have to wait with super crappy and unreliable servi
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Annoyed with data limit
I’m currently on a 2GIG plan in a home with consistent large file downloading going on for gaming. In recent months I’ve been exceeding my imposed data limit causing additional fees on my bill. This is annoying to see when I know Cox now offers free unlimited data for any plan. Can someone help me u
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Moved location
I need someone to connect my internet there isn’t a cord here to connect my internet
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Modem activation
Just got the service and equipment required but the modem won't connect
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Outages
For the last week almost two weeks there has been a WiFi outage every day and today it happened twice. Is there a plan to discount our bill for all these interruptions???
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Cannot connect through Cox Pods
I have two panoramic wifi pods and panoramic router. I have moved the pods to be closer to the router - yet, app says the pods are connected, but I can't go very far from the router without losing connection to the internet or having connection waver in and out. Its extremely annoying for how much m
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