Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Internet
Topics related to internet devices, our services, etc.
10.3K
Pinned Posts
Closed
Pinned
Welcome to the Internet Forum
Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth
Discussions
3.7K
0
0
Can you fix my Internet
How am I paying $94 a month and using a fraction of my data only for my internet to keep stalling while I’m less than 10 feet from my router?
Discussions
53
1
0
Unhappy with internet
Very unhappy that cox always have an outage but charge so much for service!! I have assignments to complete and unable to complete them because my internet is out and most likely won’t be back on until 3pm.
Discussions
73
3
Why is my internet so bad today ?
I can’t even load up a YouTube video that’s how bad cox internet has become yall need to fix this right away and yall don’t need my email just send a field maintenance crew to fix it stop wasting my time
Discussions
50
1
Canceled service, they sent me final bill but my account canceled so can't pay it
I canceled my service, and even though on autopay they sent me email for final partial payment. I can't log into my account because they closed it. I went on chat with live agent they couldn't access it, told me to go to store. Not going to put any further time into it and no way to make a 'service
Discussions
80
2
0
I troubleshoot my router 5 times
These losers keep on taking down my post stop doing that please and take you , I restarted my router about 5 times and still lagging so yeah yall nice
Discussions
52
0
0
Closed
Cox email transferred to Yahoo
Ever since Cox sold my primary email account to Yahoo Mail all I get in my Inbox and junk folder which takes me a lot of unnecessary time to mark it blocked and yet those unwanted emails keep coming. Most of the are disgustingly pornographic or obviously fraudulent spam and I am sick of Yahoo but si
Discussions
132
2
0
Stop deleting my post losers
I said I had to reboot my router 7 ducking times and now my post was deleted? Yall need to send a field technician now stop playing
Discussions
69
1
0
Any updates on fixing the issues ?
I get it , yall are bots and can’t handle criticism but holy duck yall could just fix the problem and get my internet to work please I asking nicely yall don’t need to keep robbing peoples money like that just fix the issue , weather shouldn’t be a problem, yall need to fix like for real
Discussions
45
1
0
AGAIN worst Customer Service ever
I live and Work in Saudi Arabia with my home in the United States and we have been using Cox services for years at 3 of our apartments. I.E. we paid our COX bill for years. Does customer loyalty count with COX? NO. Again NO! We tried, my girlfriend who lives in the states with/in our Apartments. We
Discussions
41
1
0
Accepted Solution
5 star service
Demiah Wilson and Ty were what customer service should be. They were helpful and delivered great service. Thanks gentlemen for making my transfer less stressful. Cox you have 2 great guys .
Discussions
55
2
0
