Internet

Internet

Topics related to internet devices, our services, etc.

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Welcome to the Internet Forum

Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth

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New Account/Cable Hookup

I recently purchased the Cox Internet panoramic wifi setup. I moved into an apartment that is connected to my landlords residence and they use Verizon as a subscriber. I did not wish to use their wifi anymore and wanted to go to a different service provider as to not interfere with their services. I

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Running into huge swings of download speeds. One day or part of a day it is 120mbps, then the next, it is 22mbps.

Running into huge swings of download speeds. One day or part of a day it is 120mbps, then the next, it is 22mbps. Scottsdale, AZ Panoramic, but running a Google Nest WiFi system and my desktop is 7 feet from the primary point. I use Google & Ookla to test my speeds.

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Information past May 15th.

Hey, so your announcement says that data caps are lifted till May 15th. So my data cycle is on the 17th of every month. So if I use 1010gb of data from april 18th, till may 15th and then use another 75gb between the 15th and 17th. That would be 1085gb total, which is over the 1024 allowed. Will this

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$ 100.00 Prepaid Card

I have tried twice today and on 12/27/18 to call Cox about my Cox prepaid card and have gotten nowhere except to be hung up on twice. When I spoke to Chad on 12/27 I mention that I had gotten an email saying "Our records indicate that this account was not originally invited to participate in the off

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Service down

My internet service goes down daily for 1 pm to 10 pm. It gets spotty and goes out completely. I don’t want to to be told to check for internet speed, because I can only do it when I have internet service and that defeats the purpose of needing internet service that is mostly reliable. i don’t want

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Random disconnects getting worse

I have been experiencing random disconnects from the internet for a few weeks now. Normally I would just power cycle the router and it would have a connection again. But today it was really bad to the point where I could not do any work and spent the majority of my day trying to figure out what is g

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Internet keeps dropping

My main issue is that the internet will drop for a second to a minute and then reconnect, this happens over and over almost every day. I have replaced my modem, cables both coaxial and CAT. I have disconnected all devices in my home other than the computer plugged directly to the modem. There is no

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8 Upstream Channels Are Not Bonding

I recently upgraded to the Arris SBG8300, which is capable of 32 downstream channels and 8 upstream channels. All 32 downstream channels are bonding, however, only 4 upstream channels are showing up in the gateway control panel. Would someone please be able to tell me if Cox has a limitation of 4 up

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Data usage

This past couple of month's have been very frustrating with going over data usage. We usually come close to the wire the last few day's and use about 1% a day. But for some reason within 2 week's we are at 85% nothing has changed with our internet usage. We got up to 105% so I shut the modem off for

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Email

Why am I receiving two of every email and how can I stop the duplication?

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