Internet

Each time there is a credit card security breach or a security hold on a credit card associated with Auto Pay we get penalized with a $30 fee. This is no fault of the customer as the customer often does not know there has been a security issue with their card until an attempt at payment is made (i.e

Modem resets are sent over the cable by Cox network. 11-28-2018 @ 10:07AM - NO PING NO DATA_good carrier link11-28-2018 @ 10:08AM - NO PING NO DATA_good carrier link11-28-2018 @ 10:09AM - NO PING NO DATA_good carrier link11-28-2018 @ 10:10AM - NO PING NO DATA_good carrier link11-28-2018 @ 10:11AM -

A few weeks ago, we started noticing our internet would lose connection for 3-4 minutes whenever the air conditioning switched on. We have lived in our home for approximately seven years, and we have never experienced this issue, so we thought it was the router (an Asus RT-AC68u that replaced an RT-

I have been having poor, intermittent internet connection for the past week. I have an Arris SB8200 and decided to contact them first. They stated that everything with the modem is good, but the cable signal levels were very poor. I decided to chat with Cox, and got nowhere after about an hour. Shou

My Internet was acting different today, so I reset the modem and then did a speed test. I have 1G service. Well low and behold 930 down and 117 up. The 117 up was a nice change form 36 and thank you Cox. Running SB8200 modem and Orbi mesh system in Oklahoma.

I had no issues setting up Outlook 2019 with my primary Cox e-mail account. I use IMAP with the primary ID. I am not able to set up Outlook with any of our secondary e-mail accounts using POP or IMAP. The only way to access these secondary accounts is through the awful Cox webmail client. Surely som

So since switching to Cox internet about 2 1/2 weeks ago my computer (connected via ethernet) has gotten much better ping and packet loss (0%) than we had with our old ISP. Even though most of the time my ping is great, I noticed that when I play online games I get occasional rubber banding or very

Starting yesterday in the early evening Outlook began repeatedly prompting me for the password for my primary email address. I tried various fixes on the Windows side: Clearing credentials, repairing Office, rebooting, etc. I also verified I can log into the email address via Webmail. I tried to do

I love how we get a legitimate Cox email to ask us to update information & the link provided (www.cox.com/.../my-account) returns the dreaded : ERROR 404 - PAGE NOT FOUND. Ridiculous...

I woke up this morning to no internet service. After the usual router restart and troubleshooting I contacted cox support and after I declined to pay $75 to have a technician come out (I have my own modem) I was given a trouble ticket number and told that I would get a call back within 24-48 hours.