Internet

I’ve been having a consistent 1.mb upload for 2 weeks now. I’ve called 2 technicians and received a new router just to have an even lower upload speed and now packet loss. This is insane.

outage since 1:40am this morning

This is such a joke. 24 hours no internet no response no message just “its taking a little longer than expected” this i what i pay 200$ a month for? What a joke

Hello! It’s time once again for my monthly post that this is the worst service ever in every way. Outages that last for hours, apps that are pretty awful, this web forum that looks like it’s from 1997, and horrible customer service, including the reply that will come from some random customer servic

Cox Internet is out AGAIN! Been with them for YEARS, now the passed few months the service is out more than it’s working. When I complain it magically comes back on suddenly. I think Cox will soon be out of business cause they apparently can’t compete. They are raising prices and lowering service!

Was in the middle of a competitive match. Very close to victory and internet suddenly cut out. The one time I actual try to stay up late and play. Smh. Did not receive a notification about that at all. Night is ruined.

I am trying to recover a old email I had with cox. I was able to recover the password and login here but I can not do more than that.

Hi there, I’m hoping someone from Cox leadership can help because I’m extremely frustrated. My internet bill was suddenly increased, and I’ve spent over 2 hours on chat today trying to get it corrected. I’ve been a loyal customer who pays on time, and I’m only asking to have my bill returned to the

Long story short: I got an offer from Cox for 500/50Mbps internet. This caught my eye as the upload is much faster than when I left them several years back. I signed up, they installed, and I'm only getting 500/10Mbps. I look on the account page and now it shows 500/10Mbps. They forgot to update the

There's so many outages now that I'm thinking where's the reduced rates if you're going to reduce the internet! How about fixing the current system?? What is actually causing these outages?? What if someone works from home??