Internet

WHEN WILL THEY FIX MY CONNECTION?! Its been WELL OVER a month since I've started having "network issues" and EVERY SINGLE DAY I receive the SAME EXACT MESSAGE "UPDATE: We're sorry this complex network issue is taking longer than expected to resolve. Rest assured, a dedicated team is actively working

My drop has been pulled from the pole. I called Cox cause it is in the road posing a safety issue. I live on a main rd and it not safe to have something hanging there. It is Monday the soonest they can get out here is Thursday? You kidding me? So I had to call the non emergency line of the local pol

this hasn't changed one bit, and I would like to know why. I have to go digging through the entire website to try and find the list of current offered plans WITH DETAILS AND PRICING, and I am only assuming that they are there somewhere because I haven't hit pay dirt yet but I am sick of spending my

These outages have become a recurring, almost monthly problem, which suggests there may be an underlying network issue rather than isolated incidents. Can you confirm whether there are known problems with the node serving my neighborhood, or whether the local network infrastructure is at or beyond c

I have Cox Panoramic WiFi and due to the size of my home the signal was very unstable in certain rooms. My electrician installed a TP Link Omada in the ceiling on our 2nd floor to act as a wireless extender. Unfortunately it appears as its own WiFi network and is causing us to lose Cox wifi connecti

When do we expect Docsis 4.0?

1 Hour and 50 minutes on hold? If you are going to be in business and take payment for a service shouldnt you be able to provide the service. Our inherited cox equipment if old and outdated. Internet is constantly going on and off, have done app resets, customer service resets and technician resets.

I recently purchased a CM3000 device. On the webpage it is displaying as a CM2500. DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=***********;CMTS-MAC=*********;CM-QOS=1.1;CM-VER=3.1; This is a common error code I receive on the modem, and have frequent i

It is unacceptable to pay for a service that is down an entire day without an actual update or ETR. Been experiencing this outage in portsmouth RI, and its set me back with work, and the wife back from her online classes. This is precious time we wont get back, I do hope cox will compensate.

I am the IT manager for a local gym and need help determining a few things. Can someone tell me if the box circled in red might be providing WiFi or if the modem would or could provide WiFi could I delete this box? It is a TM804. Thanks stoltzk@gmail.com