Internet

Internet out all day, well past the estimated time of solution. AI has no answers, no humans care, it all sucks. Cox is excellent at receiving my payments however.

You are completely correct. Cox recently removed the "Split Bands" toggle from both the Cox App and the Gateway Admin Portal (192.168.0.1) for residential users. They now enforce band steering automatically, stating that they optimize everything for you behind the scenes. [1, 2, 3] If you are strugg

If I buy the 1 gig would I stop lagging on game and other devices ? If not ima have to buy the cheapest option until yall fix the problem

this trash garbage internet service is soooooo terrible I can’t game cant stream movies or use basic YouTube please for the love of god help me

2 months into fiber internet and it’s awesome until it’s too hot. 2 technicians at 2 separate times and still no internet in the afternoon. They check all the same stuff and when the sun starts to go down the internet decides to work so of course they think they fixed it. I try to convince them that

My Sh is lagging so hard rn I can’t enjoy gaming at all bc all is does is f**** lag all the time can I please get a free tech or not I’m not gonna get charged at all

Had Cox in Ocala for maybe 3 months and the service goes out all the time. My wife works from home. Not awesome when your internet goes out regularly. Tonight watching game 5 NBA finals… or I thought I’d watch… NOPE. Thanks. I am researching other providers .

Service outage began at 10am (Pensacola FL) and it's STILL down! These update texts are ridiculous and tell us nothing of value! WTH is going on Cox? Do y'all know what you're doing? How about sharing info that makes us a lil more informed will ya? When AT&T installs Fiber here, i'm dropping Cox!

I live in Fredericksburg VA, on the app it says no outages but I still don’t have internet connection.

Hi. I called to cancel my internet today. Shortly after, I get a service tech alert text telling me I have an appt. Had no idea why so I chatted with customer service. They finally tell me it's to install a POE filter. Customer service had no idea why, only what was listed. So I researched POE filte