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Internet
Topics related to internet devices, our services, etc.
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Welcome to the Internet Forum
Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth
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SB8200 drops intermittently
I've had my SB8200 for a few years now. Recently it has been dropping internet connectivity randomly 13/4/2026 10:36:51 6 TLV-11 - unrecognized OID 13/4/2026 10:36:57 6 DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3. 13/4/2026 10:37:04 5 RNG-RSP CCAP Commanded P
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Cox is a scam
Transferred my services in January and paid my bills on time but apparently the did not cancel my old apartment and was being charge on 2 accounts. They turned off my internet and refused to refund my payments I was making on one account to pay for the other. They “submitted” a refund request but wh
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DoS Attack
[DoS attack: ICMP Flood] source: 163.116.145.50, Apr 13 23:06:34 I have had no end of trouble with my Cox Service over the last couple of weeks and finally decided to dump the Cox provided modem and get my own since nobody in the support pipeline as Cox seems to be actual troubleshooters. At least n
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Adding unlimited data to a new plan
I just ordered service to be turned on this coming Wednesday, but I just realized I forgot to add unlimited data for the $30 promo price. When I went to go add it, it was a normal price of $50. Can it be added before installation for the $30 or would I have to cancel and re-order?
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payment arrangements i did not agree to or know about
Hello, An agent applied a payment arrangement to my account that i did not know was happening, agreed to or knew the terms and conditions of. Has there been a policy change within cox that is allowing their agents to set up payment agreements without the publics approval or knowledge of?
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30 hour outage… and counting
No updates, no way to talk to anyone in “customer support.” We are switching to Verizon 5G Internet as soon as the box arrives. Cox clearly hates its customers.
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I don’t get what I paid for -Inconsistent Speeds and Frequent Disconnections—Is Anyone Else Experiencing This?
I'm writing to see if anyone else in the community is experiencing the same issues I am. For the past several weeks, my internet service has been extremely inconsistent and unstable. I'm paying for the 500 Mbps plan, but my download speeds frequently drop to 19 Mbps or even lower. The connection als
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Paying More for Slower Service – Ongoing Speed Issues
I’m currently experiencing ongoing internet issues with Cox, and the situation has become increasingly frustrating. I originally subscribed to a higher-speed plan (up to 1 Gbps) based on the speeds advertised and availability at my address. However, I consistently received much lower speeds than pro
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Baton Rouge outages
I have moved around the country a lot and never seen an ISP with this many outages. You can cite storms/bad weather all you want but this never happened in other places with frequent storms like Hawaii and Florida. Just shameful service.
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No TOR
I have a couple of teenagers that think they're their old man doesn't have any idea what TOR is. Their old man doesn't think they realize how much trouble they can get into screwing around there. Is there any way I can block TOR traffic using my standard equipment? I'd hate to have to put my router
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