Internet

Finally located the customer service phone number (which I had to go outside the Cox website to find) and the automated phone service does not "hear" the tone when I type in my selection, eventually hanging up on me because it doesn't understand my response. It also has such an obsolete interface, i

Hello Cox! Please take a moment to look over my report here on DSLREPORTS: https://www.dslreports.com/forum/r32985872-OK-Cox-line-quality-issues-are-never-ending#32985872 I would like to know if Cox are doing anything about this. It's never ending, year after year in this location, modem after modem

If we have until June 30th to start paying....Why are we getting phone calls to pay to stop disruption ?

I recently purchased the Cox Internet panoramic wifi setup. I moved into an apartment that is connected to my landlords residence and they use Verizon as a subscriber. I did not wish to use their wifi anymore and wanted to go to a different service provider as to not interfere with their services. I

I have been experiencing this problem for a while but at this point its getting really old. Checked modem event log this is what I received: Mon Apr 06 03:48:14 20203No Ranging Response received - T3 time-out;CM-MAC=d4:0a:a9:58:87:af;CMTS-MAC=34:f8:e7:58:d7:1e;CM-QOS=1.1;CM-VER=3.0;Mon Apr 06 04:38:

Wifi speeds and latency erratic. Speeds go from 100 Mbps to under 10. Latency goes over 200+. Reboot router fixes for awhile. Have Cox ultimate with panorama router and the Cox mesh next. Installed the mesh last week. What happens?

for a few weeks i've been having terrible internet (even worse at night) i tried running a tracert to google.com to see if i could identify the issue and it would seem the first node has mostly been the worse. also rand a ping -t to the first node. nd a ping -t to the first node. Reply from 10.132.1

https://imgur.com/a/ONPkkhH Packet loss has been non stop where I live since COVID started, but unbearable the last 3+ weeks. I had a tech come out to my apartment complex in the past but when trying to trace the issue unless it's present at that very moment they can't really do much or escalate the

Hello I researched the below critical error I'm getting on my modem due to noisy upstream cable issues. I have no splitter, attenuater, etc. I'd like to install an active return cable amplifier, but there is only one cable coming into my house from the outside junction box. I thought for the amps, y

Anyone have any advice? Tier 1 says, call Arris, it isn't us... I'm experiencing after an outage in our area a couple weeks ago, speeds less than half of normal, and repeated packet loss and log entries; 04/14/2020 20:0624366940615"Dynamic Range Window violation"04/14/2020 20:06820012005"RNG-RSP CCA