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Internet
Topics related to internet devices, our services, etc.
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Welcome to the Internet Forum
Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth
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Hello I need with wife
I try to disconnect devices from my router but it doesn’t work. Something I try to pause device for 24 hours but they still have internet
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Router issues obsolete router
My router stops working chat tells me i need a new router and a rech visit cuz my router is from 2023, my wife brings us home a newer cox router which shows up as a strong signal but they say its not compatible with my plan then they start trying to upsell me on my data plan for the third time in 2
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Outtage
There is still an outtage on the West Bank in the cut off and it’s been going on for days
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Constant Outages
So we moved into our new home in March of this year and got the 1 Gbps plan. Two weeks after everything was installed, we started getting random outages CONSTANTLY every 10 minutes or so. The outages sometimes last hours, so we call a technician. He says the coax line is bad, so he sets up a tempora
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Overpriced
Please tell me why I've been a loyal customer for over 25 years & I have the bigest bill in my family & friend group? They have better service - better connections - more data & pay a third of what I pay. Maybe I should listen to the sales pitch from the fiber people who keep knocking on my door.
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cable box problem
Wi-fi doesn’t work, the box is flashing orange light. tried to restart it, didn’t help to solve the issue.
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Did Cox just remove the ability to change internet plans online for everyone?
A month ago a went on vacation for a month and downgraded my internet service, as it was hardly going to be used. Now, when I tried upgrading it again, it redirects me to: https://www.cox.com/residential/special-offers/white-glove.html "As a preferred customer, you deserve personalized, white-glove
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Outage
My internet has been going in and out since Saturday. I was fine with that since I’m always working but, it’s finally my day off and it’s still happening. I find this highly upsetting ; I just want to enjoy the comfort of my home with WORKING INTERNET.
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