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Internet
Topics related to internet devices, our services, etc.
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Welcome to the Internet Forum
Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth
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StayConnect Wifi
I keep seeing this when there are outages that last 7 hrs like last night. After some research it looks like you need an add on to the router? What’s the price or this monthly? I don’t understand why I pay for internet but yet need a backup internet.
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iPhone WiFi calling
WiFi calling with an iPhone does not work, any other phone does not. AI says COX has settings on their modems preventing Apple from working. How do I change those settings?
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No internet in my area Atwood Dr Pensacola fl
We have had workers out here laying lines under ground and may have cut a cable, I can’t get a one on the phone to tell , so I hope someone reads this from tech support?
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Helllo my WiFi is acting up all day do I get a refund
Yall need to refund me my month for this month and last month , yalll should just give me the number to get the refund
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SW upgrade Failed after download - SW File corruption
Does anyone else get this error in their Modem log? I have a Netgear Nighthawk CM3000. Description SW upgrade Failed after download - SW File corruption SW upgrade Failed after download -Incompatible SW file Cable Firmware Version V6.01.04 I have spoken to Cox support and they have no clue that they
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Outdoor junction box replacement
I need Cox to repair or replace the outdoor junction box. It is attached to the side of my house, missing the cover and the coax cables are hanging out in the weather.
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Can’t Connect XBox 360 to Internet
I got an XBox 360 and it pulls the WiFi network but it fails the network test each time. A lot of the test results come up as blocked. I have tried everything and can’t seem to connect it. An ethernet cable can’t be used so I am all out of ideas on how to connect it to the WiFi. Does Cox not connect
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