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Internet
Topics related to internet devices, our services, etc.
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Welcome to the Internet Forum
Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth
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Intermittent service
For the past 2 weeks I have had intermittent connection. The fancy Panoramic modem/router will lose connection anywhere between every 5-30 minutes. I got a replacement panoramic device and new cables. I have reset it on my end and through customer support. This does not seem like an isolated issue a
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How about fixing the outages?
Two days in a row without internet for most of the day. Your service is expensive, your support is horrible and you should be improving the infrastructure or automatically crediting fees for outages. AT&T here i come.
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Worst service ever
Second all day outage in 4 days. I can't wait for the useless customer service reply that will accomplish nothing.
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Frequency outages
It's very frustrating dealing with the frequent outages over the past week or so and the length of time that it takes to repair the issue.
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Upload speed
I’ve been having a consistent 1.mb upload for 2 weeks now. I’ve called 2 technicians and received a new router just to have an even lower upload speed and now packet loss. This is insane.
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Why do i pay so much money for a service thats offline all day.
This is such a joke. 24 hours no internet no response no message just “its taking a little longer than expected” this i what i pay 200$ a month for? What a joke
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Worst service ever
Hello! It’s time once again for my monthly post that this is the worst service ever in every way. Outages that last for hours, apps that are pretty awful, this web forum that looks like it’s from 1997, and horrible customer service, including the reply that will come from some random customer servic
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Time to drop COX
Cox Internet is out AGAIN! Been with them for YEARS, now the passed few months the service is out more than it’s working. When I complain it magically comes back on suddenly. I think Cox will soon be out of business cause they apparently can’t compete. They are raising prices and lowering service!
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