Internet

Cox is my only option in the apartment building where I live. If I had ANY OTHER OPTION I would cancel it TODAY. The past two days, service has been on and off all day. There's not a week that passes where the internet doesn't go off.

I've had Cox in two different homes over the past 16 years and have been happy Starting in August or September my wifi started dropping and thought it was the Eero. My setup is Cox>Arris SB8200>Eero. Eero Support noticed drops on the line which then made the wifi reconnect. I finally got access to t

I HAD EVERY INTENTION OF CANCELLING SERVICES WITH COX, SO THEY CHOSE TO LIE TO ME, SO THAT I WOULD PAY THIS OVER CHARGE(A DISABLED CUSTOMER ON FIXED INCOME)AND NO SOONER THAT I PAID THE MAJORITY & WAS TOLD THAT THE EXTRA FEES I COULD HAVE WAIVED, MY INTERNET SERVICES WERE INTERRUPTED A LITTLE OVER A

As a long time customer, I am disappointed that my only option is to put up with terrible internet service. I experience frequent outages and slow internet speeds.

My internet has been out all say

Why am I being asked to provide a Medicaid card with my address on it when insurance cards don’t have the insured persons address on them because that’s not a thing in Kansas where I live? Why am I being asked for documentation that isn’t given out by the federal government?

Cox consistently is having outages but when you go to look at the issue, they tell you that there are “no known issues.” They openly advertise on their website that if you are experiencing an outage, do not call them and let them know because they are “working diligently to fix the problem. “ they p

My wire had been eaten by a rat

Agent finally was willing to log a support ticket CUIxxxxxxxx54 yesterday, after lengthy discussion of problem I've had for over a year. Not to disparage that agent, but I honestly don't have a lot of confidence that Cox engineering team will investigate. I have a (lousy) workaround, that allows me

Hello, I seem to have issues this morning connecting to the Internet in the Fairfax Va region. Is anyone else in this region having the same issues. Hopefully Cox services can troubleshoot.