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Internet
Topics related to internet devices, our services, etc.
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Welcome to the Internet Forum
Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth
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Error when checking email
For two days I have received the following message when trying to clean up in inbox: Error The connection to remote server 127.0.0.2 was refused or timed out while attempting to connect. Please try again later.
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High ping and packet loss on Gigablast (San Diego)
Adding my experiences here: I work from home even before all this current situation, so the reliability of the connection is important. Last few weeks I had really abysmal performance here in San Diego. I contacted the support through twitter, shared my tests and technician came by. He checked the c
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Oliver is not working on the website and there is no way to report it
Oliver is not working on the website
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Can I get a call back? Been on hold 2.5hrs
I am supposed to get a call on Wednesday for a service move. I work from home so this is VERY important. Due to a data breach, I had to change my phone number ALL I want to do is tell the service guys my new phone number. Current time on hold is 2:31:04 I really do have other things to do and other
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One particular external IP address becomes inaccessible three minutes after router reboot
As of Friday, July 17th, I am unable to access one particular IP address / website from my home network. Hardware: Technicolor CGM4141 The site is accessible from all other non-COX networks. The IP address is owned by Shopify, and hosts major sites like Dressbarn.com. If I reset my router, it is acc
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Cox Line Quality Issues - Regular Upstream packet loss
Hello Cox! Please take a moment to look over my report here on DSLREPORTS: https://www.dslreports.com/forum/r32985872-OK-Cox-line-quality-issues-are-never-ending#32985872 I would like to know if Cox are doing anything about this. It's never ending, year after year in this location, modem after modem
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Spiky inconsistent internet
for a few weeks i've been having terrible internet (even worse at night) i tried running a tracert to google.com to see if i could identify the issue and it would seem the first node has mostly been the worse. also rand a ping -t to the first node. nd a ping -t to the first node. Reply from 10.132.1
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Logging in to arris router
Hello I have an arris dg2460 router and I cannot log into the router settings. I have factory reset it and tried the default admin/password combo but it says invalid username or password please enter the network key on the router. I have entered this too and get the same message. I saw a post around
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Wifi erratic
Wifi speeds and latency erratic. Speeds go from 100 Mbps to under 10. Latency goes over 200+. Reboot router fixes for awhile. Have Cox ultimate with panorama router and the Cox mesh next. Installed the mesh last week. What happens?
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